Daily Overview

Wednesday, July 01, 2026
to
New Patients
32
across all locations
Patients Seen
113
patients seen
Gross Production
$41,829
before adjustments
Net Production
$36,415
after adj & writeoffs
Collections
$13,071
31.2% of production
Show Rate
71%
117/165 showed
Answer Rate
80%
997 total calls

Office Breakdown

Office Patients Gross Prod Kasper Prod Net Prod Collections Kasper Coll QBO Rev (mo) Show Rate Tx Accept No Shows
Arcade Dental 28 (7 new) $10,716 $10,015 $9,958 $2,696 25% $2,696 $79,138 88% 71% 4
Carnival Dental 16 (1 new) $6,221 $6,075 $6,075 $195 3% $195 $65,790 62% 89% 9
Carousel Dental 27 (6 new) $11,967 $10,137 $10,025 $3,139 26% $3,139 $85,439 63% 56% 15
Globo Dental 18 (10 new) $4,850 $5,904 $4,340 $2,237 46% $2,237 — 67% 14% 10
Laguna Dental 0 (0 new) $0 — $0 $244 0% $117 — 0% 0% 0
Marina Dental 8 (4 new) $2,385 $1,199 $1,199 $4,453 187% $212 $50,756 100% 8% 0
NLD Dental 16 (4 new) $5,690 $4,908 $4,819 $108 2% $108 $62,567 66% 75% 10
TOTAL 113 $41,829 $38,237 $36,415 $13,071 $8,704 $343,690 71% 48

Patient Mix age & insurance

Breakdown of patients seen by age (18+ vs under 18) and by insurance type. Insurance comes from each patient's active primary coverage: Medicaid includes Medicaid, CHIP and STAR managed-care plans (DentaQuest, MCNA, UHC/Molina/Superior, TMHP); any other active dental insurance counts as PPO; no active coverage = Cash. Patients missing a birthdate are left out of the age split.

Office 18+ (Adults) Under 18 (Kids) New Pts 18+ New Pts <18 Cash PPO Medicaid
Arcade Dental 2 7% 26 93% 1 6 2 7% 1 4% 25 89%
Carnival Dental 1 6% 15 94% 1 0 1 6% 0 0% 15 94%
Carousel Dental 9 33% 18 67% 1 5 3 11% 4 15% 20 74%
Globo Dental 5 28% 13 72% 5 5 13 72% 1 6% 4 22%
Laguna Dental 0 0 0 0 0 0 0
Marina Dental 2 25% 6 75% 3 1 3 38% 0 0% 5 62%
NLD Dental 5 31% 11 69% 3 1 2 12% 0 0% 14 88%
TOTAL 24 21% 89 79% 14 18 24 21% 6 5% 83 73%

Age Mix by Office

Insurance Mix by Office

Net Production by Insurance Cash · PPO · Medicaid

Net production (gross + debit adj − credit adj − write-offs) attributed to each patient's payer type, using the same classification as Patient Mix. The three buckets add up to the Net Prod column in Office Breakdown.

Office Cash PPO Medicaid Total Net
Arcade Dental $81 1% $912 9% $8,965 90% $9,958
Carnival Dental $99 2% $0 0% $5,976 98% $6,075
Carousel Dental $1,810 18% $272 3% $7,944 79% $10,025
Globo Dental $2,724 63% $162 4% $1,455 34% $4,340
Laguna Dental $0 $0 $0 $0
Marina Dental $192 16% $0 0% $1,006 84% $1,199
NLD Dental $108 2% $0 0% $4,711 98% $4,819
TOTAL $5,014 14% $1,346 4% $30,055 83% $36,415

Net Production by Insurance

Payer Share of Net Production

Phone Metrics (Kasper)

Office Total Calls Incoming Outgoing Answered Missed Abandoned Answer Rate
Arcade Dental 47 18 29 14 4 0 77.8%
Carnival Dental 124 26 98 22 4 0 84.6%
Carousel Dental 164 32 132 28 4 0 87.5%
Globo Dental 258 54 204 37 17 0 68.5%
Laguna Dental 171 71 96 58 13 2 81.7%
Marina Dental 161 60 101 48 12 1 80.0%
NLD Dental 72 21 50 20 1 0 95.2%
TOTAL 997 282 710 227 55 3 80.5%

Orthodontics (Cloud9) as of Oct 16

Office Next Ortho Day Exams That Day Starts (MTD)
Arcade Dental Fri, Oct 16 39 1
Carnival Dental Wed, Oct 28 12 12
Carousel Dental Mon, Oct 19 15 2
Globo Dental Wed, Oct 21 8 12
Laguna Dental Fri, Oct 16 16 2
Marina Dental Tue, Oct 20 15 17
NLD Dental Thu, Oct 22 18 24

Data Health

OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.

Verified · notes Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Oct 16, 07:30 PM CT — 7 offices checked, 1 with issue.

Office OD Data Through Status OpenDental Prod Kasper Prod Variance
Arcade Dental Oct 15 Current $20,376 $20,376 -0%
Carnival Dental Oct 16 Current $13,751 $9,145 +50%
Carousel Dental Oct 16 Current $31,485 $30,950 +2%
Globo Dental Oct 16 Current $26,735 $17,208 +55%
Laguna Dental Oct 16 Current $22,725 $22,202 +2%
Marina Dental Oct 16 Current $19,708 $19,050 +4%
NLD Dental Oct 16 Current $14,895 $14,895 -0%

New Patients by Office

Production by Office

Show Rate by Office

Answering Rate by Office

Data Sources

OpenDental
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Kasper
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QuickBooks
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ADP
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