Stale data — Arcade, Carnival
haven't uploaded fresh OpenDental data in several days.
Their production & patient numbers are understated until the office computer resumes its Drive upload.
See Data Health ↓
Data health: 4 issues right now
— live, updates on every page load
- Arcade Dental: OpenDental vs Kasper production off -24% (Jul 01-Jul 08)
- Carnival Dental: OpenDental vs Kasper production off -23% (Jul 01-Jul 08)
- Laguna Dental: OpenDental vs Kasper production off +24% (Jul 01-Jul 08)
- Marina Dental: OpenDental vs Kasper production off +52% (Jul 01-Jul 08)
New Patients
32
across all locations
Patients Seen
165
patients seen
Gross Production
$43,336
before adjustments
Net Production
$38,401
after adj & writeoffs
Collections
$11,535
26.6% of production
Show Rate
70%
104/148 showed
Answer Rate
80%
997 total calls
Office Breakdown
| Office | Patients | Gross Prod | Kasper Prod | Net Prod | Collections | Kasper Coll | QBO Rev (mo) | Show Rate | Tx Accept | No Shows |
|---|---|---|---|---|---|---|---|---|---|---|
| Arcade Dental | 28 (7 new) | $10,773 | $10,015 | $10,253 | $2,696 25% | $2,696 | $25,972 | 100% | 68% | 0 |
| Carnival Dental | 16 (1 new) | $6,221 | $6,075 | $6,075 | $195 3% | $195 | $29,757 | 64% | 89% | 9 |
| Carousel Dental | 40 (6 new) | $11,967 | $10,137 | $10,171 | $3,139 26% | $3,139 | $15,460 | 57% | 56% | 15 |
| Globo Dental | 29 (10 new) | $6,300 | $5,904 | $5,795 | $2,237 36% | $2,237 | — | 64% | 18% | 10 |
| Laguna Dental | 6 (0 new) | $0 | — | $0 | $117 0% | $117 | — | 0% | 0% | 0 |
| Marina Dental | 30 (4 new) | $2,385 | $1,199 | $1,199 | $3,044 128% | $212 | $18,323 | 100% | 8% | 0 |
| NLD Dental | 16 (4 new) | $5,690 | $4,908 | $4,908 | $108 2% | $108 | $8,026 | 66% | 68% | 10 |
| TOTAL | 165 | $43,336 | $38,237 | $38,401 | $11,535 | $8,704 | $97,537 | 70% | 44 |
Phone Metrics (Kasper)
| Office | Total Calls | Incoming | Outgoing | Answered | Missed | Abandoned | Answer Rate |
|---|---|---|---|---|---|---|---|
| Arcade Dental | 47 | 18 | 29 | 14 | 4 | 0 | 77.8% |
| Carnival Dental | 124 | 26 | 98 | 22 | 4 | 0 | 84.6% |
| Carousel Dental | 164 | 32 | 132 | 28 | 4 | 0 | 87.5% |
| Globo Dental | 258 | 54 | 204 | 37 | 17 | 0 | 68.5% |
| Laguna Dental | 171 | 71 | 96 | 58 | 13 | 2 | 81.7% |
| Marina Dental | 161 | 60 | 101 | 48 | 12 | 1 | 80.0% |
| NLD Dental | 72 | 21 | 50 | 20 | 1 | 0 | 95.2% |
| TOTAL | 997 | 282 | 710 | 227 | 55 | 3 | 80.5% |
Orthodontics (Cloud9) as of Jun 10
| Office | Next Ortho Day | Exams That Day | Starts (MTD) |
|---|---|---|---|
| Arcade Dental | Sat, Jun 13 | 11 | 0 |
| Carnival Dental | Wed, Jun 10 | 18 | 15 |
| Carousel Dental | Thu, Jun 11 | 21 | 6 |
| Globo Dental | Wed, Jun 17 | 9 | 10 |
| Laguna Dental | Fri, Jun 19 | 29 | 5 |
| Marina Dental | Mon, Jun 15 | 22 | 14 |
| NLD Dental | Wed, Jun 10 | 4 | 13 |
Data Health
OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.
Issues Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Jul 10, 07:30 PM CT — 7 offices checked, 5 with issues.
| Office | OD Data Through | Status | OpenDental Prod | Kasper Prod | Variance |
|---|---|---|---|---|---|
| Arcade Dental | Jul 02 (6 biz days behind) | Stale | $0 | $16,023 | -100% |
| Carnival Dental | Jul 02 (6 biz days behind) | Stale | $0 | $12,792 | -100% |
| Carousel Dental | Jul 10 | Current | $13,849 | $12,271 | +13% |
| Globo Dental | Jul 10 | Current | $17,618 | $13,784 | +28% |
| Laguna Dental | Jul 10 | Current | $18,570 | $11,169 | +66% |
| Marina Dental | Jul 10 | Current | $31,516 | $15,191 | +108% |
| NLD Dental | Jul 09 | Current | $16,188 | $16,188 | -0% |
New Patients by Office
Production by Office
Show Rate by Office
Answering Rate by Office
Data Sources
OpenDental
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Kasper
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QuickBooks
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ADP
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