Stale data — Arcade, Carnival
haven't uploaded fresh OpenDental data in several days.
Their production & patient numbers are understated until the office computer resumes its Drive upload.
See Data Health ↓
Data health: 4 issues right now
— live, updates on every page load
- Arcade Dental: OpenDental vs Kasper production off -24% (Jul 01-Jul 08)
- Carnival Dental: OpenDental vs Kasper production off -23% (Jul 01-Jul 08)
- Laguna Dental: OpenDental vs Kasper production off +24% (Jul 01-Jul 08)
- Marina Dental: OpenDental vs Kasper production off +52% (Jul 01-Jul 08)
New Patients
32
across all locations
Patients Seen
134
patients seen
Gross Production
$35,271
before adjustments
Net Production
$30,658
after adj & writeoffs
Collections
$4,895
13.9% of production
Show Rate
57%
73/129 showed
Answer Rate
84%
941 total calls
Office Breakdown
| Office | Patients | Gross Prod | Kasper Prod | Net Prod | Collections | Kasper Coll | QBO Rev (mo) | Show Rate | Tx Accept | No Shows |
|---|---|---|---|---|---|---|---|---|---|---|
| Arcade Dental | 0 (0 new) | $0 | — | $0 | $753 0% | $753 | $82,178 | 0% | 0% | 3 |
| Carnival Dental | 12 (1 new) | $5,627 | $5,627 | $5,627 | $448 8% | $448 | $84,519 | 42% | 70% | 11 |
| Carousel Dental | 27 (0 new) | $5,150 | $5,150 | $5,150 | $0 0% | — | $72,302 | 41% | 78% | 10 |
| Globo Dental | 31 (10 new) | $5,126 | $4,328 | $4,328 | $2,392 47% | $2,392 | — | 50% | 14% | 9 |
| Laguna Dental | 30 (5 new) | $6,000 | $4,806 | $4,806 | $713 12% | $713 | — | 100% | 13% | 0 |
| Marina Dental | 23 (9 new) | $8,072 | $5,805 | $5,805 | $153 2% | $153 | $77,875 | 100% | 27% | 0 |
| NLD Dental | 11 (7 new) | $5,298 | $4,954 | $4,943 | $438 8% | $438 | $89,825 | 30% | 88% | 23 |
| TOTAL | 134 | $35,271 | $30,668 | $30,658 | $4,895 | $4,895 | $406,699 | 57% | 56 |
Phone Metrics (Kasper)
| Office | Total Calls | Incoming | Outgoing | Answered | Missed | Abandoned | Answer Rate |
|---|---|---|---|---|---|---|---|
| Arcade Dental | 96 | 43 | 51 | 32 | 11 | 0 | 74.4% |
| Carnival Dental | 165 | 60 | 105 | 41 | 19 | 4 | 68.3% |
| Carousel Dental | 97 | 39 | 58 | 34 | 5 | 0 | 87.2% |
| Globo Dental | 156 | 43 | 113 | 42 | 1 | 0 | 97.7% |
| Laguna Dental | 189 | 58 | 131 | 52 | 6 | 1 | 89.7% |
| Marina Dental | 142 | 58 | 84 | 52 | 6 | 0 | 89.7% |
| NLD Dental | 96 | 26 | 70 | 21 | 5 | 1 | 80.8% |
| TOTAL | 941 | 327 | 612 | 274 | 53 | 6 | 83.8% |
Orthodontics (Cloud9) as of Jun 10
| Office | Next Ortho Day | Exams That Day | Starts (MTD) |
|---|---|---|---|
| Arcade Dental | Sat, Jun 13 | 11 | 0 |
| Carnival Dental | Wed, Jun 10 | 18 | 15 |
| Carousel Dental | Thu, Jun 11 | 21 | 6 |
| Globo Dental | Wed, Jun 17 | 9 | 10 |
| Laguna Dental | Fri, Jun 19 | 29 | 5 |
| Marina Dental | Mon, Jun 15 | 22 | 14 |
| NLD Dental | Wed, Jun 10 | 4 | 13 |
Data Health
OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.
Issues Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Jul 10, 07:30 PM CT — 7 offices checked, 5 with issues.
| Office | OD Data Through | Status | OpenDental Prod | Kasper Prod | Variance |
|---|---|---|---|---|---|
| Arcade Dental | Jul 02 (6 biz days behind) | Stale | $0 | $16,023 | -100% |
| Carnival Dental | Jul 02 (6 biz days behind) | Stale | $0 | $12,792 | -100% |
| Carousel Dental | Jul 10 | Current | $13,849 | $12,271 | +13% |
| Globo Dental | Jul 10 | Current | $17,618 | $13,784 | +28% |
| Laguna Dental | Jul 10 | Current | $18,570 | $11,169 | +66% |
| Marina Dental | Jul 10 | Current | $31,516 | $15,191 | +108% |
| NLD Dental | Jul 09 | Current | $16,188 | $16,188 | -0% |
New Patients by Office
Production by Office
Show Rate by Office
Answering Rate by Office
Data Sources
OpenDental
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Kasper
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QuickBooks
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ADP
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