Stale data — Arcade, Carnival
haven't uploaded fresh OpenDental data in several days.
Their production & patient numbers are understated until the office computer resumes its Drive upload.
See Data Health ↓
Data health: 2 issues right now
— live, updates on every page load
- Laguna Dental: OpenDental vs Kasper production off +22% (Jun 30-Jul 07)
- Marina Dental: OpenDental vs Kasper production off +49% (Jun 30-Jul 07)
New Patients
5
across all locations
Patients Seen
78
patients seen
Gross Production
$14,572
before adjustments
Net Production
$13,785
after adj & writeoffs
Collections
$1,952
13.4% of production
Show Rate
50%
37/74 showed
Answer Rate
70%
831 total calls
Office Breakdown
| Office | Patients | Gross Prod | Kasper Prod | Net Prod | Collections | Kasper Coll | QBO Rev (mo) | Show Rate | Tx Accept | No Shows |
|---|---|---|---|---|---|---|---|---|---|---|
| Arcade Dental | 0 (0 new) | $0 | $1,717 | $0 | $0 0% | — | $25,972 | 0% | 0% | 0 |
| Carnival Dental | 0 (0 new) | $0 | $4,731 | $0 | $0 0% | — | $29,757 | 0% | 0% | 0 |
| Carousel Dental | 28 (1 new) | $3,819 | $3,237 | $3,237 | $501 13% | $501 | $15,460 | 42% | 18% | 15 |
| Globo Dental | 16 (1 new) | $2,336 | $2,131 | $2,131 | $477 20% | $477 | — | 58% | 74% | 5 |
| Laguna Dental | 13 (0 new) | $2,256 | $2,256 | $2,256 | $52 2% | $52 | — | 100% | 80% | 0 |
| Marina Dental | 11 (0 new) | $0 | — | $0 | $0 0% | — | $18,323 | 0% | 0% | 7 |
| NLD Dental | 10 (3 new) | $6,161 | $6,161 | $6,161 | $923 15% | $923 | $8,026 | 44% | 100% | 10 |
| TOTAL | 78 | $14,572 | $20,234 | $13,785 | $1,952 | $1,952 | $97,537 | 50% | 37 |
Phone Metrics (Kasper)
| Office | Total Calls | Incoming | Outgoing | Answered | Missed | Abandoned | Answer Rate |
|---|---|---|---|---|---|---|---|
| Arcade Dental | 66 | 25 | 32 | 15 | 10 | 0 | 60.0% |
| Carnival Dental | 162 | 64 | 80 | 35 | 29 | 0 | 54.7% |
| Carousel Dental | 140 | 39 | 101 | 31 | 8 | 1 | 79.5% |
| Globo Dental | 153 | 51 | 102 | 47 | 4 | 0 | 92.2% |
| Laguna Dental | 114 | 50 | 57 | 29 | 21 | 1 | 58.0% |
| Marina Dental | 133 | 56 | 77 | 48 | 8 | 0 | 85.7% |
| NLD Dental | 63 | 32 | 23 | 18 | 14 | 4 | 56.2% |
| TOTAL | 831 | 317 | 472 | 223 | 94 | 6 | 70.3% |
Orthodontics (Cloud9) as of Jun 10
| Office | Next Ortho Day | Exams That Day | Starts (MTD) |
|---|---|---|---|
| Arcade Dental | Sat, Jun 13 | 11 | 0 |
| Carnival Dental | Wed, Jun 10 | 18 | 15 |
| Carousel Dental | Thu, Jun 11 | 21 | 6 |
| Globo Dental | Wed, Jun 17 | 9 | 10 |
| Laguna Dental | Fri, Jun 19 | 29 | 5 |
| Marina Dental | Mon, Jun 15 | 22 | 14 |
| NLD Dental | Wed, Jun 10 | 4 | 13 |
Data Health
OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.
Issues Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Jul 10, 07:30 AM CT — 7 offices checked, 7 with issues.
| Office | OD Data Through | Status | OpenDental Prod | Kasper Prod | Variance |
|---|---|---|---|---|---|
| Arcade Dental | Jul 02 (6 biz days behind) | Stale | $0 | $16,023 | -100% |
| Carnival Dental | Jul 02 (6 biz days behind) | Stale | $0 | $12,792 | -100% |
| Carousel Dental | Jul 09 | Current | $13,849 | $12,271 | +13% |
| Globo Dental | Jul 10 | Current | $12,197 | $13,784 | -12% |
| Laguna Dental | Jul 10 | Current | $13,771 | $11,169 | +23% |
| Marina Dental | Jul 10 | Current | $20,137 | $15,191 | +33% |
| NLD Dental | Jul 09 | Current | $16,188 | $16,188 | -0% |
New Patients by Office
Production by Office
Show Rate by Office
Answering Rate by Office
Data Sources
OpenDental
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Kasper
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QuickBooks
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ADP
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