Stale data — Arcade, Carnival
haven't uploaded fresh OpenDental data in several days.
Their production & patient numbers are understated until the office computer resumes its Drive upload.
See Data Health ↓
Data health: 2 issues right now
— live, updates on every page load
- Laguna Dental: OpenDental vs Kasper production off +22% (Jun 30-Jul 07)
- Marina Dental: OpenDental vs Kasper production off +49% (Jun 30-Jul 07)
New Patients
25
across all locations
Patients Seen
141
patients seen
Gross Production
$35,256
before adjustments
Net Production
$31,015
after adj & writeoffs
Collections
$9,008
25.6% of production
Show Rate
78%
104/134 showed
Answer Rate
88%
1092 total calls
Office Breakdown
| Office | Patients | Gross Prod | Kasper Prod | Net Prod | Collections | Kasper Coll | QBO Rev (mo) | Show Rate | Tx Accept | No Shows |
|---|---|---|---|---|---|---|---|---|---|---|
| Arcade Dental | 0 (0 new) | $0 | $5,874 | $0 | $0 0% | $1,002 | $25,972 | 0% | 0% | 0 |
| Carnival Dental | 0 (0 new) | $0 | — | $0 | $0 0% | $3,605 | $29,757 | 0% | 0% | 0 |
| Carousel Dental | 40 (4 new) | $10,030 | $9,034 | $9,034 | $2,223 22% | $2,223 | $15,460 | 61% | 57% | 9 |
| Globo Dental | 36 (9 new) | $8,761 | $8,914 | $8,442 | $3,216 37% | $1,314 | — | 91% | 34% | 3 |
| Laguna Dental | 20 (5 new) | $6,911 | $5,365 | $5,365 | $1,387 20% | $1,387 | — | 95% | 78% | 1 |
| Marina Dental | 33 (3 new) | $5,159 | $3,780 | $3,780 | $1,922 37% | $1,922 | $18,323 | 74% | 14% | 9 |
| NLD Dental | 12 (4 new) | $4,394 | $4,394 | $4,394 | $260 6% | $260 | $8,026 | 65% | 100% | 8 |
| TOTAL | 141 | $35,256 | $37,361 | $31,015 | $9,008 | $11,713 | $97,537 | 78% | 30 |
Phone Metrics (Kasper)
| Office | Total Calls | Incoming | Outgoing | Answered | Missed | Abandoned | Answer Rate |
|---|---|---|---|---|---|---|---|
| Arcade Dental | 99 | 26 | 71 | 24 | 2 | 0 | 92.3% |
| Carnival Dental | 132 | 60 | 72 | 55 | 5 | 0 | 91.7% |
| Carousel Dental | 263 | 57 | 206 | 46 | 11 | 4 | 80.7% |
| Globo Dental | 120 | 46 | 74 | 38 | 8 | 2 | 82.6% |
| Laguna Dental | 197 | 49 | 147 | 43 | 6 | 1 | 87.8% |
| Marina Dental | 102 | 49 | 53 | 44 | 5 | 0 | 89.8% |
| NLD Dental | 179 | 30 | 149 | 29 | 1 | 1 | 96.7% |
| TOTAL | 1092 | 317 | 772 | 279 | 38 | 8 | 88.0% |
Orthodontics (Cloud9) as of Jun 10
| Office | Next Ortho Day | Exams That Day | Starts (MTD) |
|---|---|---|---|
| Arcade Dental | Sat, Jun 13 | 11 | 0 |
| Carnival Dental | Wed, Jun 10 | 18 | 15 |
| Carousel Dental | Thu, Jun 11 | 21 | 6 |
| Globo Dental | Wed, Jun 17 | 9 | 10 |
| Laguna Dental | Fri, Jun 19 | 29 | 5 |
| Marina Dental | Mon, Jun 15 | 22 | 14 |
| NLD Dental | Wed, Jun 10 | 4 | 13 |
Data Health
OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.
Issues Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Jul 10, 07:30 AM CT — 7 offices checked, 7 with issues.
| Office | OD Data Through | Status | OpenDental Prod | Kasper Prod | Variance |
|---|---|---|---|---|---|
| Arcade Dental | Jul 02 (6 biz days behind) | Stale | $0 | $15,929 | -100% |
| Carnival Dental | Jul 02 (6 biz days behind) | Stale | $0 | $12,631 | -100% |
| Carousel Dental | Jul 09 | Current | $13,849 | $12,271 | +13% |
| Globo Dental | Jul 10 | Current | $11,097 | $11,045 | +0% |
| Laguna Dental | Jul 09 | Current | $13,650 | $10,957 | +25% |
| Marina Dental | Jul 10 | Current | $20,137 | $14,923 | +35% |
| NLD Dental | Jul 09 | Current | $16,188 | $16,188 | -0% |
New Patients by Office
Production by Office
Show Rate by Office
Answering Rate by Office
Data Sources
OpenDental
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Kasper
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QuickBooks
Not configured
ADP
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