Daily Overview

Wednesday, July 08, 2026
to
New Patients
27
across all locations
Patients Seen
134
patients seen
Gross Production
$40,965
before adjustments
Net Production
$36,388
after adj & writeoffs
Collections
$21,567
52.6% of production
Show Rate
80%
141/176 showed
Answer Rate
88%
1092 total calls

Office Breakdown

Office Patients Gross Prod Kasper Prod Net Prod Collections Kasper Coll QBO Rev (mo) Show Rate Tx Accept No Shows
Arcade Dental 17 (2 new) $5,803 $5,781 $5,781 $1,184 20% $1,002 $79,138 64% 64% 10
Carnival Dental 0 (0 new) $0 — $0 $5,367 0% $3,605 $65,790 0% 0% 0
Carousel Dental 31 (4 new) $10,057 $9,061 $9,032 $3,271 32% $3,239 $85,439 86% 57% 5
Globo Dental 31 (9 new) $8,761 $8,518 $8,278 $4,138 47% $3,747 — 91% 31% 3
Laguna Dental 19 (5 new) $6,911 $5,365 $5,244 $3,412 49% $3,412 — 100% 86% 0
Marina Dental 24 (3 new) $5,159 $3,780 $3,780 $1,922 37% $1,922 $50,756 74% 14% 9
NLD Dental 12 (4 new) $4,273 $4,273 $4,273 $2,273 53% $2,095 $62,567 65% 100% 8
TOTAL 134 $40,965 $36,778 $36,388 $21,567 $19,021 $343,690 80% 35

Patient Mix age & insurance

Breakdown of patients seen by age (18+ vs under 18) and by insurance type. Insurance comes from each patient's active primary coverage: Medicaid includes Medicaid, CHIP and STAR managed-care plans (DentaQuest, MCNA, UHC/Molina/Superior, TMHP); any other active dental insurance counts as PPO; no active coverage = Cash. Patients missing a birthdate are left out of the age split.

Office 18+ (Adults) Under 18 (Kids) New Pts 18+ New Pts <18 Cash PPO Medicaid
Arcade Dental 1 6% 16 94% 0 2 0 0% 1 6% 16 94%
Carnival Dental 0 0 0 0 0 0 0
Carousel Dental 6 19% 25 81% 1 3 5 16% 4 13% 22 71%
Globo Dental 8 26% 23 74% 4 5 15 48% 1 3% 15 48%
Laguna Dental 3 16% 16 84% 1 4 10 53% 0 0% 9 47%
Marina Dental 5 21% 19 79% 1 2 4 17% 1 4% 19 79%
NLD Dental 1 8% 11 92% 0 4 1 8% 0 0% 11 92%
TOTAL 24 18% 110 82% 7 20 35 26% 7 5% 92 69%

Age Mix by Office

Insurance Mix by Office

Net Production by Insurance Cash · PPO · Medicaid

Net production (gross + debit adj − credit adj − write-offs) attributed to each patient's payer type, using the same classification as Patient Mix. The three buckets add up to the Net Prod column in Office Breakdown.

Office Cash PPO Medicaid Total Net
Arcade Dental $0 0% $489 8% $5,292 92% $5,781
Carnival Dental $0 $0 $0 $0
Carousel Dental $1,000 11% $2,940 33% $5,092 56% $9,032
Globo Dental $3,123 38% $103 1% $5,052 61% $8,278
Laguna Dental $3,288 63% $0 0% $1,956 37% $5,244
Marina Dental $-90 -2% $390 10% $3,480 92% $3,780
NLD Dental $110 3% $0 0% $4,163 97% $4,273
TOTAL $7,431 20% $3,922 11% $25,035 69% $36,388

Net Production by Insurance

Payer Share of Net Production

Phone Metrics (Kasper)

Office Total Calls Incoming Outgoing Answered Missed Abandoned Answer Rate
Arcade Dental 99 26 71 24 2 0 92.3%
Carnival Dental 132 60 72 55 5 0 91.7%
Carousel Dental 263 57 206 46 11 0 80.7%
Globo Dental 120 46 74 38 8 1 82.6%
Laguna Dental 197 49 147 43 6 1 87.8%
Marina Dental 102 49 53 44 5 0 89.8%
NLD Dental 179 30 149 29 1 1 96.7%
TOTAL 1092 317 772 279 38 3 88.0%

Orthodontics (Cloud9) as of Oct 16

Office Next Ortho Day Exams That Day Starts (MTD)
Arcade Dental Fri, Oct 16 39 1
Carnival Dental Wed, Oct 28 12 12
Carousel Dental Mon, Oct 19 15 2
Globo Dental Wed, Oct 21 8 12
Laguna Dental Fri, Oct 16 16 2
Marina Dental Tue, Oct 20 15 17
NLD Dental Thu, Oct 22 18 24

Data Health

OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.

Verified Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Oct 16, 07:30 AM CT — 7 offices checked, 0 with issues.

Office OD Data Through Status OpenDental Prod Kasper Prod Variance
Arcade Dental Oct 15 Current $29,617 $29,611 +0%
Carnival Dental Oct 16 Current $16,768 $16,768 -0%
Carousel Dental Oct 16 Current $40,376 $39,574 +2%
Globo Dental Oct 16 Current $26,718 $25,047 +7%
Laguna Dental Oct 15 Current $28,967 $28,166 +3%
Marina Dental Oct 16 Current $21,817 $21,159 +3%
NLD Dental Oct 16 Current $14,895 $14,895 -0%

New Patients by Office

Production by Office

Show Rate by Office

Answering Rate by Office

Data Sources

OpenDental
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Kasper
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QuickBooks
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ADP
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