Daily Overview

Tuesday, July 14, 2026
to
New Patients
35
across all locations
Patients Seen
103
patients seen
Gross Production
$49,247
before adjustments
Net Production
$40,129
after adj & writeoffs
Collections
$9,798
19.9% of production
Show Rate
62%
102/165 showed
Answer Rate
83%
1080 total calls

Office Breakdown

Office Patients Gross Prod Kasper Prod Net Prod Collections Kasper Coll QBO Rev (mo) Show Rate Tx Accept No Shows
Arcade Dental 0 (0 new) $0 — $0 $469 0% $384 $79,138 0% 0% 1
Carnival Dental 23 (12 new) $8,739 $8,656 $8,739 $204 2% — $65,790 54% 61% 17
Carousel Dental 21 (11 new) $11,466 $8,994 $8,994 $860 8% $860 $85,439 58% 46% 15
Globo Dental 21 (6 new) $9,893 $8,383 $8,366 $2,197 22% $2,099 — 71% 54% 9
Laguna Dental 18 (1 new) $4,021 $3,112 $3,001 $433 11% $433 — 100% 49% 0
Marina Dental 17 (5 new) $13,263 $9,189 $9,189 $5,635 42% $5,635 $50,756 64% 43% 10
NLD Dental 3 (0 new) $1,864 $1,864 $1,840 $0 0% — $62,567 21% 84% 11
TOTAL 103 $49,247 $40,198 $40,129 $9,798 $9,411 $343,690 62% 63

Patient Mix age & insurance

Breakdown of patients seen by age (18+ vs under 18) and by insurance type. Insurance comes from each patient's active primary coverage: Medicaid includes Medicaid, CHIP and STAR managed-care plans (DentaQuest, MCNA, UHC/Molina/Superior, TMHP); any other active dental insurance counts as PPO; no active coverage = Cash. Patients missing a birthdate are left out of the age split.

Office 18+ (Adults) Under 18 (Kids) New Pts 18+ New Pts <18 Cash PPO Medicaid
Arcade Dental 0 0 0 0 0 0 0
Carnival Dental 0 0% 23 100% 0 12 0 0% 0 0% 23 100%
Carousel Dental 6 29% 15 71% 4 7 6 29% 0 0% 15 71%
Globo Dental 5 24% 16 76% 0 6 16 76% 0 0% 5 24%
Laguna Dental 5 28% 13 72% 1 0 5 28% 0 0% 13 72%
Marina Dental 6 35% 11 65% 2 3 5 29% 1 6% 11 65%
NLD Dental 0 0% 3 100% 0 0 0 0% 1 33% 2 67%
TOTAL 22 21% 81 79% 7 28 32 31% 2 2% 69 67%

Age Mix by Office

Insurance Mix by Office

Net Production by Insurance Cash · PPO · Medicaid

Net production (gross + debit adj − credit adj − write-offs) attributed to each patient's payer type, using the same classification as Patient Mix. The three buckets add up to the Net Prod column in Office Breakdown.

Office Cash PPO Medicaid Total Net
Arcade Dental $0 $0 $0 $0
Carnival Dental $0 0% $0 0% $8,739 100% $8,739
Carousel Dental $780 9% $0 0% $8,214 91% $8,994
Globo Dental $5,276 63% $0 0% $3,090 37% $8,366
Laguna Dental $395 13% $0 0% $2,606 87% $3,001
Marina Dental $5,118 56% $645 7% $3,425 37% $9,189
NLD Dental $0 0% $67 4% $1,773 96% $1,840
TOTAL $11,569 29% $712 2% $27,848 69% $40,129

Net Production by Insurance

Payer Share of Net Production

Phone Metrics (Kasper)

Office Total Calls Incoming Outgoing Answered Missed Abandoned Answer Rate
Arcade Dental 114 51 57 42 9 0 82.4%
Carnival Dental 136 36 100 29 7 0 80.6%
Carousel Dental 171 37 134 28 9 0 75.7%
Globo Dental 228 65 163 57 8 1 87.7%
Laguna Dental 256 54 201 47 7 0 87.0%
Marina Dental 90 65 25 56 9 0 86.2%
NLD Dental 85 19 63 14 5 2 73.7%
TOTAL 1080 327 743 273 54 3 83.5%

Orthodontics (Cloud9) as of Oct 16

Office Next Ortho Day Exams That Day Starts (MTD)
Arcade Dental Fri, Oct 16 39 1
Carnival Dental Wed, Oct 28 12 12
Carousel Dental Mon, Oct 19 15 2
Globo Dental Wed, Oct 21 8 12
Laguna Dental Fri, Oct 16 16 2
Marina Dental Tue, Oct 20 15 17
NLD Dental Thu, Oct 22 18 24

Data Health

OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.

Verified Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Oct 16, 07:30 AM CT — 7 offices checked, 0 with issues.

Office OD Data Through Status OpenDental Prod Kasper Prod Variance
Arcade Dental Oct 15 Current $29,617 $29,611 +0%
Carnival Dental Oct 15 Current $16,217 $16,217 -0%
Carousel Dental Oct 15 Current $40,376 $39,574 +2%
Globo Dental Oct 14 (2 biz days behind) Lagging $25,373 $23,728 +7%
Laguna Dental Oct 15 Current $28,967 $28,166 +3%
Marina Dental Oct 15 Current $21,817 $21,152 +3%
NLD Dental Oct 15 Current $14,895 $14,895 -0%

New Patients by Office

Production by Office

Show Rate by Office

Answering Rate by Office

Data Sources

OpenDental
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Kasper
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QuickBooks
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ADP
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