Daily Overview

Friday, July 17, 2026
to
New Patients
11
across all locations
Patients Seen
59
patients seen
Gross Production
$16,671
before adjustments
Net Production
$14,595
after adj & writeoffs
Collections
$6,877
41.3% of production
Show Rate
52%
58/111 showed
Answer Rate
83%
712 total calls

Office Breakdown

Office Patients Gross Prod Kasper Prod Net Prod Collections Kasper Coll QBO Rev (mo) Show Rate Tx Accept No Shows
Arcade Dental 18 (2 new) $5,448 $5,150 $5,150 $1,092 20% $1,092 $79,138 64% 69% 10
Carnival Dental 5 (1 new) $676 $676 $674 $1,730 256% $236 $65,790 19% 22% 21
Carousel Dental 0 (0 new) $0 — $0 $0 0% — $85,439 0% 0% 13
Globo Dental 14 (6 new) $2,337 $2,337 $2,278 $767 33% $767 — 78% 34% 4
Laguna Dental 0 (0 new) $0 — $0 $590 0% $590 — 0% 0% 0
Marina Dental 21 (2 new) $8,184 $6,690 $6,468 $719 9% $719 $50,756 81% 34% 5
NLD Dental 1 (0 new) $26 — $26 $1,979 7518% $1,953 $62,567 0% 100% 0
TOTAL 59 $16,671 $14,852 $14,595 $6,877 $5,357 $343,690 52% 53

Patient Mix age & insurance

Breakdown of patients seen by age (18+ vs under 18) and by insurance type. Insurance comes from each patient's active primary coverage: Medicaid includes Medicaid, CHIP and STAR managed-care plans (DentaQuest, MCNA, UHC/Molina/Superior, TMHP); any other active dental insurance counts as PPO; no active coverage = Cash. Patients missing a birthdate are left out of the age split.

Office 18+ (Adults) Under 18 (Kids) New Pts 18+ New Pts <18 Cash PPO Medicaid
Arcade Dental 2 11% 16 89% 1 1 1 6% 1 6% 16 89%
Carnival Dental 0 0% 5 100% 0 1 0 0% 0 0% 5 100%
Carousel Dental 0 0 0 0 0 0 0
Globo Dental 3 21% 11 79% 2 4 8 57% 1 7% 5 36%
Laguna Dental 0 0 0 0 0 0 0
Marina Dental 4 19% 17 81% 0 2 5 24% 1 5% 15 71%
NLD Dental 0 0% 1 100% 0 0 0 0% 0 0% 1 100%
TOTAL 9 15% 50 85% 3 8 14 24% 3 5% 42 71%

Age Mix by Office

Insurance Mix by Office

Net Production by Insurance Cash · PPO · Medicaid

Net production (gross + debit adj − credit adj − write-offs) attributed to each patient's payer type, using the same classification as Patient Mix. The three buckets add up to the Net Prod column in Office Breakdown.

Office Cash PPO Medicaid Total Net
Arcade Dental $90 2% $182 4% $4,878 95% $5,150
Carnival Dental $0 0% $0 0% $674 100% $674
Carousel Dental $0 $0 $0 $0
Globo Dental $999 44% $252 11% $1,026 45% $2,278
Laguna Dental $0 $0 $0 $0
Marina Dental $1,911 30% $324 5% $4,232 65% $6,468
NLD Dental $0 0% $0 0% $26 100% $26
TOTAL $3,001 21% $758 5% $10,837 74% $14,595

Net Production by Insurance

Payer Share of Net Production

Phone Metrics (Kasper)

Office Total Calls Incoming Outgoing Answered Missed Abandoned Answer Rate
Arcade Dental 142 36 106 25 11 0 69.4%
Carnival Dental 181 39 142 32 7 0 82.1%
Carousel Dental 89 32 57 28 4 0 87.5%
Globo Dental 79 45 34 37 8 4 82.2%
Laguna Dental 83 51 28 46 5 2 90.2%
Marina Dental 128 42 86 33 9 0 78.6%
NLD Dental 10 10 0 10 0 0 100.0%
TOTAL 712 255 453 211 44 6 82.7%

Orthodontics (Cloud9) as of Oct 16

Office Next Ortho Day Exams That Day Starts (MTD)
Arcade Dental Fri, Oct 16 39 1
Carnival Dental Wed, Oct 28 12 12
Carousel Dental Mon, Oct 19 15 2
Globo Dental Wed, Oct 21 8 12
Laguna Dental Fri, Oct 16 16 2
Marina Dental Tue, Oct 20 15 17
NLD Dental Thu, Oct 22 18 24

Data Health

OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.

Verified Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Oct 15, 07:30 PM CT — 7 offices checked, 0 with issues.

Office OD Data Through Status OpenDental Prod Kasper Prod Variance
Arcade Dental Oct 15 Current $29,617 $29,611 +0%
Carnival Dental Oct 15 Current $16,217 $16,217 -0%
Carousel Dental Oct 15 Current $40,376 $39,574 +2%
Globo Dental Oct 14 (2 biz days behind) Lagging $25,373 $23,728 +7%
Laguna Dental Oct 15 Current $28,967 $28,166 +3%
Marina Dental Oct 15 Current $21,817 $21,152 +3%
NLD Dental Oct 15 Current $14,895 $14,895 -0%

New Patients by Office

Production by Office

Show Rate by Office

Answering Rate by Office

Data Sources

OpenDental
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Kasper
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QuickBooks
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ADP
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