Daily Overview

Saturday, July 18, 2026
to
New Patients
14
across all locations
Patients Seen
75
patients seen
Gross Production
$22,670
before adjustments
Net Production
$20,019
after adj & writeoffs
Collections
$1,036
4.6% of production
Show Rate
67%
74/111 showed
Answer Rate
83%
387 total calls

Office Breakdown

Office Patients Gross Prod Kasper Prod Net Prod Collections Kasper Coll QBO Rev (mo) Show Rate Tx Accept No Shows
Arcade Dental 11 (2 new) $2,474 $2,471 $2,154 $58 2% $58 $79,138 92% 67% 1
Carnival Dental 0 (0 new) $0 — $0 $0 0% — $65,790 0% 0% 12
Carousel Dental 19 (3 new) $6,438 $4,288 $4,257 $968 15% $968 $85,439 65% 47% 9
Globo Dental 14 (6 new) $3,370 $3,370 $3,304 $10 0% $10 — 71% 93% 6
Laguna Dental 14 (2 new) $4,381 $4,381 $4,296 $0 0% — — 100% 82% 0
Marina Dental 0 (0 new) $0 — $0 $0 0% — $50,756 0% 0% 7
NLD Dental 17 (1 new) $6,008 $6,008 $6,008 $0 0% — $62,567 89% 86% 2
TOTAL 75 $22,670 $20,516 $20,019 $1,036 $1,036 $343,690 67% 37

Patient Mix age & insurance

Breakdown of patients seen by age (18+ vs under 18) and by insurance type. Insurance comes from each patient's active primary coverage: Medicaid includes Medicaid, CHIP and STAR managed-care plans (DentaQuest, MCNA, UHC/Molina/Superior, TMHP); any other active dental insurance counts as PPO; no active coverage = Cash. Patients missing a birthdate are left out of the age split.

Office 18+ (Adults) Under 18 (Kids) New Pts 18+ New Pts <18 Cash PPO Medicaid
Arcade Dental 0 0% 11 100% 0 2 0 0% 3 27% 8 73%
Carnival Dental 0 0 0 0 0 0 0
Carousel Dental 4 21% 15 79% 2 1 6 32% 2 11% 11 58%
Globo Dental 0 0% 14 100% 0 6 6 43% 0 0% 8 57%
Laguna Dental 1 7% 13 93% 0 2 3 21% 0 0% 11 79%
Marina Dental 0 0 0 0 0 0 0
NLD Dental 0 0% 17 100% 0 1 0 0% 1 6% 16 94%
TOTAL 5 7% 70 93% 2 12 15 20% 6 8% 54 72%

Age Mix by Office

Insurance Mix by Office

Net Production by Insurance Cash · PPO · Medicaid

Net production (gross + debit adj − credit adj − write-offs) attributed to each patient's payer type, using the same classification as Patient Mix. The three buckets add up to the Net Prod column in Office Breakdown.

Office Cash PPO Medicaid Total Net
Arcade Dental $0 0% $474 22% $1,680 78% $2,154
Carnival Dental $0 $0 $0 $0
Carousel Dental $785 18% $519 12% $2,953 69% $4,257
Globo Dental $1,518 46% $0 0% $1,787 54% $3,304
Laguna Dental $1,126 26% $0 0% $3,170 74% $4,296
Marina Dental $0 $0 $0 $0
NLD Dental $0 0% $180 3% $5,828 97% $6,008
TOTAL $3,428 17% $1,174 6% $15,418 77% $20,019

Net Production by Insurance

Payer Share of Net Production

Phone Metrics (Kasper)

Office Total Calls Incoming Outgoing Answered Missed Abandoned Answer Rate
Arcade Dental 103 13 90 11 2 0 84.6%
Carnival Dental 10 5 4 5 0 0 100.0%
Carousel Dental 146 20 126 14 6 0 70.0%
Globo Dental 12 6 6 3 3 1 50.0%
Laguna Dental 24 14 10 13 1 0 92.9%
Marina Dental 24 24 0 20 4 0 83.3%
NLD Dental 68 22 46 20 2 0 90.9%
TOTAL 387 104 282 86 18 1 82.7%

Orthodontics (Cloud9) as of Oct 15

Office Next Ortho Day Exams That Day Starts (MTD)
Arcade Dental Fri, Oct 16 39 1
Carnival Dental Wed, Oct 28 12 12
Carousel Dental Mon, Oct 19 15 2
Globo Dental Thu, Oct 15 18 9
Laguna Dental Fri, Oct 16 17 2
Marina Dental Tue, Oct 20 15 17
NLD Dental Thu, Oct 22 17 24

Data Health

OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.

Verified Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Oct 15, 07:30 PM CT — 7 offices checked, 0 with issues.

Office OD Data Through Status OpenDental Prod Kasper Prod Variance
Arcade Dental Oct 15 Current $29,617 $29,611 +0%
Carnival Dental Oct 15 Current $16,217 $16,217 -0%
Carousel Dental Oct 15 Current $40,376 $39,574 +2%
Globo Dental Oct 14 (2 biz days behind) Lagging $25,373 $23,728 +7%
Laguna Dental Oct 15 Current $28,967 $28,166 +3%
Marina Dental Oct 15 Current $21,817 $21,152 +3%
NLD Dental Oct 15 Current $14,895 $14,895 -0%

New Patients by Office

Production by Office

Show Rate by Office

Answering Rate by Office

Data Sources

OpenDental
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Kasper
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QuickBooks
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ADP
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