Daily Overview

Wednesday, July 22, 2026
to
New Patients
15
across all locations
Patients Seen
75
patients seen
Gross Production
$43,488
before adjustments
Net Production
$41,107
after adj & writeoffs
Collections
$16,642
38.3% of production
Show Rate
68%
81/119 showed
Answer Rate
84%
979 total calls

Office Breakdown

Office Patients Gross Prod Kasper Prod Net Prod Collections Kasper Coll QBO Rev (mo) Show Rate Tx Accept No Shows
Arcade Dental 21 (6 new) $10,758 $10,888 $10,756 $2,498 23% $2,135 $79,138 75% 95% 7
Carnival Dental 0 (0 new) $0 — $0 $795 0% — $65,790 0% 0% 0
Carousel Dental 12 (3 new) $11,153 $11,145 $11,042 $1,730 16% $1,730 $85,439 57% 82% 9
Globo Dental 11 (2 new) $4,590 $4,429 $4,429 $2,539 55% $2,355 — 75% 50% 4
Laguna Dental 20 (1 new) $7,226 $5,472 $5,353 $3,262 45% $3,262 — 100% 66% 0
Marina Dental 8 (0 new) $8,213 $8,101 $7,979 $640 8% $531 $50,756 75% 86% 3
NLD Dental 3 (3 new) $1,548 $1,548 $1,548 $5,178 334% $5,178 $62,567 29% 84% 15
TOTAL 75 $43,488 $41,584 $41,107 $16,642 $15,192 $343,690 68% 38

Patient Mix age & insurance

Breakdown of patients seen by age (18+ vs under 18) and by insurance type. Insurance comes from each patient's active primary coverage: Medicaid includes Medicaid, CHIP and STAR managed-care plans (DentaQuest, MCNA, UHC/Molina/Superior, TMHP); any other active dental insurance counts as PPO; no active coverage = Cash. Patients missing a birthdate are left out of the age split.

Office 18+ (Adults) Under 18 (Kids) New Pts 18+ New Pts <18 Cash PPO Medicaid
Arcade Dental 3 14% 18 86% 1 5 1 5% 2 10% 18 86%
Carnival Dental 0 0 0 0 0 0 0
Carousel Dental 0 0% 12 100% 0 3 0 0% 0 0% 12 100%
Globo Dental 3 27% 8 73% 1 1 6 55% 0 0% 5 45%
Laguna Dental 5 25% 15 75% 1 0 6 30% 0 0% 14 70%
Marina Dental 0 0% 8 100% 0 0 0 0% 0 0% 8 100%
NLD Dental 0 0% 3 100% 0 3 0 0% 0 0% 3 100%
TOTAL 11 15% 64 85% 3 12 13 17% 2 3% 60 80%

Age Mix by Office

Insurance Mix by Office

Net Production by Insurance Cash · PPO · Medicaid

Net production (gross + debit adj − credit adj − write-offs) attributed to each patient's payer type, using the same classification as Patient Mix. The three buckets add up to the Net Prod column in Office Breakdown.

Office Cash PPO Medicaid Total Net
Arcade Dental $360 3% $308 3% $10,088 94% $10,756
Carnival Dental $0 $0 $0 $0
Carousel Dental $0 0% $0 0% $11,042 100% $11,042
Globo Dental $2,809 63% $0 0% $1,621 37% $4,429
Laguna Dental $1,002 19% $0 0% $4,351 81% $5,353
Marina Dental $0 0% $0 0% $7,979 100% $7,979
NLD Dental $0 0% $0 0% $1,548 100% $1,548
TOTAL $4,171 10% $308 1% $36,628 89% $41,107

Net Production by Insurance

Payer Share of Net Production

Phone Metrics (Kasper)

Office Total Calls Incoming Outgoing Answered Missed Abandoned Answer Rate
Arcade Dental 151 30 121 27 3 0 90.0%
Carnival Dental 131 67 63 61 6 0 91.0%
Carousel Dental 210 37 173 28 9 2 75.7%
Globo Dental 172 58 114 47 11 1 81.0%
Laguna Dental 133 31 101 27 4 0 87.1%
Marina Dental 99 54 45 45 9 0 83.3%
NLD Dental 83 21 61 14 7 1 66.7%
TOTAL 979 298 678 249 49 4 83.6%

Orthodontics (Cloud9) as of Oct 15

Office Next Ortho Day Exams That Day Starts (MTD)
Arcade Dental Fri, Oct 16 39 1
Carnival Dental Wed, Oct 28 12 12
Carousel Dental Mon, Oct 19 15 2
Globo Dental Thu, Oct 15 18 9
Laguna Dental Fri, Oct 16 17 2
Marina Dental Tue, Oct 20 15 17
NLD Dental Thu, Oct 22 17 24

Data Health

OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.

Verified Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Oct 15, 07:30 PM CT — 7 offices checked, 0 with issues.

Office OD Data Through Status OpenDental Prod Kasper Prod Variance
Arcade Dental Oct 15 Current $29,617 $29,611 +0%
Carnival Dental Oct 15 Current $16,217 $16,217 -0%
Carousel Dental Oct 15 Current $40,376 $39,574 +2%
Globo Dental Oct 14 (2 biz days behind) Lagging $25,373 $23,728 +7%
Laguna Dental Oct 15 Current $28,967 $28,166 +3%
Marina Dental Oct 15 Current $21,817 $21,152 +3%
NLD Dental Oct 15 Current $14,895 $14,895 -0%

New Patients by Office

Production by Office

Show Rate by Office

Answering Rate by Office

Data Sources

OpenDental
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Kasper
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QuickBooks
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ADP
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