Daily Overview

Tuesday, July 21, 2026
to
New Patients
13
across all locations
Patients Seen
97
patients seen
Gross Production
$42,954
before adjustments
Net Production
$39,142
after adj & writeoffs
Collections
$3,254
7.6% of production
Show Rate
61%
95/155 showed
Answer Rate
84%
1059 total calls

Office Breakdown

Office Patients Gross Prod Kasper Prod Net Prod Collections Kasper Coll QBO Rev (mo) Show Rate Tx Accept No Shows
Arcade Dental 22 (2 new) $12,208 $11,014 $11,008 $107 1% $10 $79,138 53% 95% 17
Carnival Dental 15 (1 new) $4,318 $3,768 $3,768 $604 14% $604 $65,790 42% 66% 22
Carousel Dental 7 (0 new) $8,006 $8,135 $7,915 $0 0% — $85,439 39% 64% 11
Globo Dental 18 (5 new) $4,986 $4,871 $4,653 $568 11% $568 — 80% 33% 5
Laguna Dental 16 (0 new) $5,712 $4,239 $4,239 $1,508 26% $1,508 — 100% 50% 0
Marina Dental 0 (0 new) $0 — $0 $0 0% — $50,756 0% 0% 1
NLD Dental 19 (5 new) $7,724 $7,724 $7,559 $467 6% $343 $62,567 81% 71% 4
TOTAL 97 $42,954 $39,750 $39,142 $3,254 $3,033 $343,690 61% 60

Patient Mix age & insurance

Breakdown of patients seen by age (18+ vs under 18) and by insurance type. Insurance comes from each patient's active primary coverage: Medicaid includes Medicaid, CHIP and STAR managed-care plans (DentaQuest, MCNA, UHC/Molina/Superior, TMHP); any other active dental insurance counts as PPO; no active coverage = Cash. Patients missing a birthdate are left out of the age split.

Office 18+ (Adults) Under 18 (Kids) New Pts 18+ New Pts <18 Cash PPO Medicaid
Arcade Dental 0 0% 22 100% 0 2 1 5% 1 5% 20 91%
Carnival Dental 2 13% 13 87% 0 1 2 13% 1 7% 12 80%
Carousel Dental 0 0% 7 100% 0 0 0 0% 0 0% 7 100%
Globo Dental 3 17% 15 83% 3 2 10 56% 0 0% 8 44%
Laguna Dental 3 19% 13 81% 0 0 3 19% 2 12% 11 69%
Marina Dental 0 0 0 0 0 0 0
NLD Dental 1 5% 18 95% 0 5 1 5% 0 0% 18 95%
TOTAL 9 9% 88 91% 3 10 17 18% 4 4% 76 78%

Age Mix by Office

Insurance Mix by Office

Net Production by Insurance Cash · PPO · Medicaid

Net production (gross + debit adj − credit adj − write-offs) attributed to each patient's payer type, using the same classification as Patient Mix. The three buckets add up to the Net Prod column in Office Breakdown.

Office Cash PPO Medicaid Total Net
Arcade Dental $2,570 23% $161 1% $8,277 75% $11,008
Carnival Dental $108 3% $549 15% $3,112 83% $3,768
Carousel Dental $0 0% $0 0% $7,915 100% $7,915
Globo Dental $1,997 43% $0 0% $2,656 57% $4,653
Laguna Dental $1,205 28% $835 20% $2,199 52% $4,239
Marina Dental $0 $0 $0 $0
NLD Dental $100 1% $0 0% $7,459 99% $7,559
TOTAL $5,979 15% $1,545 4% $31,617 81% $39,142

Net Production by Insurance

Payer Share of Net Production

Phone Metrics (Kasper)

Office Total Calls Incoming Outgoing Answered Missed Abandoned Answer Rate
Arcade Dental 150 32 118 28 4 0 87.5%
Carnival Dental 179 47 132 43 4 1 91.5%
Carousel Dental 170 39 131 29 10 0 74.4%
Globo Dental 161 53 108 48 5 0 90.6%
Laguna Dental 225 80 143 60 20 0 75.0%
Marina Dental 77 59 18 53 6 0 89.8%
NLD Dental 97 28 68 23 5 1 82.1%
TOTAL 1059 338 718 284 54 2 84.0%

Orthodontics (Cloud9) as of Oct 15

Office Next Ortho Day Exams That Day Starts (MTD)
Arcade Dental Fri, Oct 16 39 1
Carnival Dental Wed, Oct 28 12 12
Carousel Dental Mon, Oct 19 15 2
Globo Dental Thu, Oct 15 18 9
Laguna Dental Fri, Oct 16 17 2
Marina Dental Tue, Oct 20 15 17
NLD Dental Thu, Oct 22 17 24

Data Health

OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.

Verified Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Oct 15, 07:30 PM CT — 7 offices checked, 0 with issues.

Office OD Data Through Status OpenDental Prod Kasper Prod Variance
Arcade Dental Oct 15 Current $29,617 $29,611 +0%
Carnival Dental Oct 15 Current $16,217 $16,217 -0%
Carousel Dental Oct 15 Current $40,376 $39,574 +2%
Globo Dental Oct 14 (2 biz days behind) Lagging $25,373 $23,728 +7%
Laguna Dental Oct 15 Current $28,967 $28,166 +3%
Marina Dental Oct 15 Current $21,817 $21,152 +3%
NLD Dental Oct 15 Current $14,895 $14,895 -0%

New Patients by Office

Production by Office

Show Rate by Office

Answering Rate by Office

Data Sources

OpenDental
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Kasper
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QuickBooks
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ADP
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