Daily Overview

Tuesday, July 28, 2026
to
New Patients
49
across all locations
Patients Seen
112
patients seen
Gross Production
$48,006
before adjustments
Net Production
$46,967
after adj & writeoffs
Collections
$4,832
10.1% of production
Show Rate
73%
118/162 showed
Answer Rate
87%
1045 total calls

Office Breakdown

Office Patients Gross Prod Kasper Prod Net Prod Collections Kasper Coll QBO Rev (mo) Show Rate Tx Accept No Shows
Arcade Dental 14 (4 new) $6,646 $6,646 $6,646 $264 4% $264 $79,138 54% 89% 12
Carnival Dental 19 (7 new) $8,484 $8,452 $8,484 $0 0% — $65,790 74% 72% 7
Carousel Dental 9 (8 new) $8,227 $8,227 $8,218 $293 4% $293 $85,439 69% 100% 4
Globo Dental 29 (15 new) $7,627 $7,644 $7,623 $1,232 16% $1,232 — 77% 32% 10
Laguna Dental 15 (2 new) $5,265 $4,432 $4,241 $1,348 26% $1,348 — 100% 62% 0
Marina Dental 0 (0 new) $0 — $0 $0 0% — $50,756 0% 0% 2
NLD Dental 26 (13 new) $11,758 $11,758 $11,755 $1,695 14% $1,695 $62,567 75% 62% 9
TOTAL 112 $48,006 $47,158 $46,967 $4,832 $4,832 $343,690 73% 44

Patient Mix age & insurance

Breakdown of patients seen by age (18+ vs under 18) and by insurance type. Insurance comes from each patient's active primary coverage: Medicaid includes Medicaid, CHIP and STAR managed-care plans (DentaQuest, MCNA, UHC/Molina/Superior, TMHP); any other active dental insurance counts as PPO; no active coverage = Cash. Patients missing a birthdate are left out of the age split.

Office 18+ (Adults) Under 18 (Kids) New Pts 18+ New Pts <18 Cash PPO Medicaid
Arcade Dental 1 7% 13 93% 0 4 0 0% 1 7% 13 93%
Carnival Dental 1 5% 18 95% 1 6 0 0% 0 0% 19 100%
Carousel Dental 1 11% 8 89% 1 7 0 0% 0 0% 9 100%
Globo Dental 5 17% 24 83% 3 12 22 76% 0 0% 7 24%
Laguna Dental 3 20% 12 80% 1 1 6 40% 0 0% 9 60%
Marina Dental 0 0 0 0 0 0 0
NLD Dental 4 15% 22 85% 3 10 3 12% 0 0% 23 88%
TOTAL 15 13% 97 87% 9 40 31 28% 1 1% 80 71%

Age Mix by Office

Insurance Mix by Office

Net Production by Insurance Cash · PPO · Medicaid

Net production (gross + debit adj − credit adj − write-offs) attributed to each patient's payer type, using the same classification as Patient Mix. The three buckets add up to the Net Prod column in Office Breakdown.

Office Cash PPO Medicaid Total Net
Arcade Dental $0 0% $181 3% $6,465 97% $6,646
Carnival Dental $0 0% $0 0% $8,484 100% $8,484
Carousel Dental $0 0% $0 0% $8,218 100% $8,218
Globo Dental $6,629 87% $0 0% $994 13% $7,623
Laguna Dental $2,070 49% $0 0% $2,171 51% $4,241
Marina Dental $0 $0 $0 $0
NLD Dental $1,695 14% $0 0% $10,060 86% $11,755
TOTAL $10,394 22% $181 0% $36,392 77% $46,967

Net Production by Insurance

Payer Share of Net Production

Phone Metrics (Kasper)

Office Total Calls Incoming Outgoing Answered Missed Abandoned Answer Rate
Arcade Dental 150 46 104 42 4 0 91.3%
Carnival Dental 183 43 139 38 5 2 88.4%
Carousel Dental 165 45 120 36 9 1 80.0%
Globo Dental 187 79 108 67 12 0 84.8%
Laguna Dental 177 43 130 41 2 0 95.3%
Marina Dental 93 71 22 61 10 0 85.9%
NLD Dental 90 25 65 21 4 0 84.0%
TOTAL 1045 352 688 306 46 3 86.9%

Orthodontics (Cloud9) as of Oct 15

Office Next Ortho Day Exams That Day Starts (MTD)
Arcade Dental Fri, Oct 16 39 1
Carnival Dental Wed, Oct 28 12 12
Carousel Dental Mon, Oct 19 15 2
Globo Dental Thu, Oct 15 18 9
Laguna Dental Fri, Oct 16 17 2
Marina Dental Tue, Oct 20 15 17
NLD Dental Thu, Oct 22 17 24

Data Health

OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.

Verified Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Oct 15, 07:30 PM CT — 7 offices checked, 0 with issues.

Office OD Data Through Status OpenDental Prod Kasper Prod Variance
Arcade Dental Oct 15 Current $29,617 $29,611 +0%
Carnival Dental Oct 15 Current $16,217 $16,217 -0%
Carousel Dental Oct 15 Current $40,376 $39,574 +2%
Globo Dental Oct 14 (2 biz days behind) Lagging $25,373 $23,728 +7%
Laguna Dental Oct 15 Current $28,967 $28,166 +3%
Marina Dental Oct 15 Current $21,810 $21,152 +3%
NLD Dental Oct 15 Current $14,895 $14,895 -0%

New Patients by Office

Production by Office

Show Rate by Office

Answering Rate by Office

Data Sources

OpenDental
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Kasper
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QuickBooks
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ADP
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