Daily Overview

Tuesday, August 04, 2026
to
New Patients
26
across all locations
Patients Seen
99
patients seen
Gross Production
$43,547
before adjustments
Net Production
$40,515
after adj & writeoffs
Collections
$3,808
8.7% of production
Show Rate
64%
99/155 showed
Answer Rate
89%
1019 total calls

Office Breakdown

Office Patients Gross Prod Kasper Prod Net Prod Collections Kasper Coll QBO Rev (mo) Show Rate Tx Accept No Shows
Arcade Dental 18 (3 new) $7,590 $7,271 $7,217 $70 1% $70 $95,874 60% 36% 12
Carnival Dental 13 (2 new) $7,963 $7,805 $7,779 $0 0% — $70,675 56% 88% 10
Carousel Dental 15 (7 new) $10,587 $10,020 $9,964 $698 7% $698 $112,925 46% 89% 18
Globo Dental 26 (6 new) $7,509 $7,394 $7,394 $1,085 14% $1,085 — 70% 35% 11
Laguna Dental 18 (5 new) $4,975 $3,239 $3,239 $1,272 26% $1,272 — 100% 14% 0
Marina Dental 0 (0 new) $0 — $0 $0 0% — $49,521 0% 0% 0
NLD Dental 9 (3 new) $4,921 $4,921 $4,921 $684 14% $684 $74,331 64% 68% 5
TOTAL 99 $43,547 $40,652 $40,515 $3,808 $3,808 $403,326 64% 56

Patient Mix age & insurance

Breakdown of patients seen by age (18+ vs under 18) and by insurance type. Insurance comes from each patient's active primary coverage: Medicaid includes Medicaid, CHIP and STAR managed-care plans (DentaQuest, MCNA, UHC/Molina/Superior, TMHP); any other active dental insurance counts as PPO; no active coverage = Cash. Patients missing a birthdate are left out of the age split.

Office 18+ (Adults) Under 18 (Kids) New Pts 18+ New Pts <18 Cash PPO Medicaid
Arcade Dental 1 6% 17 94% 1 2 1 6% 1 6% 16 89%
Carnival Dental 2 15% 11 85% 1 1 1 8% 2 15% 10 77%
Carousel Dental 1 7% 14 93% 1 6 1 7% 0 0% 14 93%
Globo Dental 5 19% 21 81% 1 5 2 8% 6 23% 18 69%
Laguna Dental 6 33% 12 67% 4 1 6 33% 0 0% 12 67%
Marina Dental 0 0 0 0 0 0 0
NLD Dental 2 22% 7 78% 1 2 2 22% 0 0% 7 78%
TOTAL 17 17% 82 83% 9 17 13 13% 9 9% 77 78%

Age Mix by Office

Insurance Mix by Office

Net Production by Insurance Cash · PPO · Medicaid

Net production (gross + debit adj − credit adj − write-offs) attributed to each patient's payer type, using the same classification as Patient Mix. The three buckets add up to the Net Prod column in Office Breakdown.

Office Cash PPO Medicaid Total Net
Arcade Dental $0 0% $427 6% $6,790 94% $7,217
Carnival Dental $0 0% $307 4% $7,472 96% $7,779
Carousel Dental $687 7% $0 0% $9,277 93% $9,964
Globo Dental $667 9% $1,573 21% $5,155 70% $7,394
Laguna Dental $790 24% $0 0% $2,450 76% $3,239
Marina Dental $0 $0 $0 $0
NLD Dental $684 14% $0 0% $4,237 86% $4,921
TOTAL $2,827 7% $2,307 6% $35,380 87% $40,515

Net Production by Insurance

Payer Share of Net Production

Phone Metrics (Kasper)

Office Total Calls Incoming Outgoing Answered Missed Abandoned Answer Rate
Arcade Dental 167 32 132 27 5 0 84.4%
Carnival Dental 155 37 118 35 2 0 94.6%
Carousel Dental 125 23 102 22 1 1 95.7%
Globo Dental 115 48 67 38 10 1 79.2%
Laguna Dental 204 60 142 54 6 0 90.0%
Marina Dental 123 85 38 79 6 0 92.9%
NLD Dental 130 23 107 19 4 1 82.6%
TOTAL 1019 308 706 274 34 3 89.0%

Orthodontics (Cloud9) as of Oct 15

Office Next Ortho Day Exams That Day Starts (MTD)
Arcade Dental Fri, Oct 16 39 1
Carnival Dental Wed, Oct 28 12 12
Carousel Dental Mon, Oct 19 15 2
Globo Dental Thu, Oct 15 18 9
Laguna Dental Fri, Oct 16 17 2
Marina Dental Tue, Oct 20 15 17
NLD Dental Thu, Oct 22 17 24

Data Health

OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.

Verified Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Oct 15, 07:30 AM CT — 7 offices checked, 0 with issues.

Office OD Data Through Status OpenDental Prod Kasper Prod Variance
Arcade Dental Oct 14 Current $32,500 $32,495 +0%
Carnival Dental Oct 13 (2 biz days behind) Lagging $21,850 $20,799 +5%
Carousel Dental Oct 15 Current $40,576 $39,818 +2%
Globo Dental Oct 14 Current $34,533 $32,798 +5%
Laguna Dental Oct 15 Current $27,424 $26,396 +4%
Marina Dental Oct 15 Current $14,463 $14,463 -0%
NLD Dental Oct 15 Current $14,728 $14,403 +2%

New Patients by Office

Production by Office

Show Rate by Office

Answering Rate by Office

Data Sources

OpenDental
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Kasper
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QuickBooks
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ADP
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