Daily Overview

Wednesday, August 05, 2026
to
New Patients
35
across all locations
Patients Seen
91
patients seen
Gross Production
$38,273
before adjustments
Net Production
$34,867
after adj & writeoffs
Collections
$11,271
29.4% of production
Show Rate
69%
96/139 showed
Answer Rate
84%
659 total calls

Office Breakdown

Office Patients Gross Prod Kasper Prod Net Prod Collections Kasper Coll QBO Rev (mo) Show Rate Tx Accept No Shows
Arcade Dental 5 (4 new) $1,798 $1,898 $1,796 $0 0% — $95,874 43% 51% 8
Carnival Dental 16 (7 new) $6,556 $6,556 $6,423 $335 5% — $70,675 80% 74% 4
Carousel Dental 0 (0 new) $0 — $0 $1,681 0% $1,681 $112,925 0% 0% 1
Globo Dental 27 (10 new) $9,218 $9,060 $9,060 $1,714 19% $1,714 — 88% 59% 4
Laguna Dental 0 (0 new) $0 — $0 $1,373 0% $1,373 — 0% 0% 0
Marina Dental 25 (8 new) $11,812 $8,698 $8,698 $3,788 32% $3,788 $49,521 52% 45% 23
NLD Dental 18 (6 new) $8,889 $8,889 $8,889 $2,380 27% $2,418 $74,331 87% 47% 3
TOTAL 91 $38,273 $35,101 $34,867 $11,271 $10,974 $403,326 69% 43

Patient Mix age & insurance

Breakdown of patients seen by age (18+ vs under 18) and by insurance type. Insurance comes from each patient's active primary coverage: Medicaid includes Medicaid, CHIP and STAR managed-care plans (DentaQuest, MCNA, UHC/Molina/Superior, TMHP); any other active dental insurance counts as PPO; no active coverage = Cash. Patients missing a birthdate are left out of the age split.

Office 18+ (Adults) Under 18 (Kids) New Pts 18+ New Pts <18 Cash PPO Medicaid
Arcade Dental 0 0% 5 100% 0 4 0 0% 0 0% 5 100%
Carnival Dental 0 0% 16 100% 0 7 0 0% 0 0% 16 100%
Carousel Dental 0 0 0 0 0 0 0
Globo Dental 2 7% 25 93% 2 8 5 19% 8 30% 14 52%
Laguna Dental 0 0 0 0 0 0 0
Marina Dental 5 20% 20 80% 3 5 6 24% 1 4% 18 72%
NLD Dental 0 0% 18 100% 2 4 0 0% 0 0% 18 100%
TOTAL 7 8% 84 92% 7 28 11 12% 9 10% 71 78%

Age Mix by Office

Insurance Mix by Office

Net Production by Insurance Cash · PPO · Medicaid

Net production (gross + debit adj − credit adj − write-offs) attributed to each patient's payer type, using the same classification as Patient Mix. The three buckets add up to the Net Prod column in Office Breakdown.

Office Cash PPO Medicaid Total Net
Arcade Dental $0 0% $0 0% $1,796 100% $1,796
Carnival Dental $0 0% $0 0% $6,423 100% $6,423
Carousel Dental $0 $0 $0 $0
Globo Dental $471 5% $2,547 28% $6,043 67% $9,060
Laguna Dental $0 $0 $0 $0
Marina Dental $2,973 34% $112 1% $5,613 65% $8,698
NLD Dental $0 0% $0 0% $8,889 100% $8,889
TOTAL $3,444 10% $2,659 8% $28,765 82% $34,867

Net Production by Insurance

Payer Share of Net Production

Phone Metrics (Kasper)

Office Total Calls Incoming Outgoing Answered Missed Abandoned Answer Rate
Arcade Dental 118 26 89 17 9 0 65.4%
Carnival Dental 91 35 55 33 2 0 94.3%
Carousel Dental 62 61 0 49 12 1 80.3%
Globo Dental 67 36 31 30 6 2 83.3%
Laguna Dental 155 59 96 52 7 0 88.1%
Marina Dental 121 58 63 50 8 0 86.2%
NLD Dental 45 14 31 13 1 1 92.9%
TOTAL 659 289 365 244 45 4 84.4%

Orthodontics (Cloud9) as of Oct 15

Office Next Ortho Day Exams That Day Starts (MTD)
Arcade Dental Fri, Oct 16 39 1
Carnival Dental Wed, Oct 28 12 12
Carousel Dental Mon, Oct 19 15 2
Globo Dental Thu, Oct 15 18 9
Laguna Dental Fri, Oct 16 17 2
Marina Dental Tue, Oct 20 15 17
NLD Dental Thu, Oct 22 17 24

Data Health

OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.

Verified Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Oct 15, 07:30 AM CT — 7 offices checked, 0 with issues.

Office OD Data Through Status OpenDental Prod Kasper Prod Variance
Arcade Dental Oct 14 Current $32,500 $32,570 -0%
Carnival Dental Oct 13 (2 biz days behind) Lagging $21,850 $20,799 +5%
Carousel Dental Oct 15 Current $40,675 $39,818 +2%
Globo Dental Oct 14 Current $34,533 $32,798 +5%
Laguna Dental Oct 15 Current $27,424 $26,369 +4%
Marina Dental Oct 15 Current $14,463 $14,463 -0%
NLD Dental Oct 15 Current $14,403 $14,403 -0%

New Patients by Office

Production by Office

Show Rate by Office

Answering Rate by Office

Data Sources

OpenDental
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Kasper
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QuickBooks
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ADP
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