Daily Overview

Thursday, August 06, 2026
to
New Patients
25
across all locations
Patients Seen
92
patients seen
Gross Production
$36,607
before adjustments
Net Production
$34,764
after adj & writeoffs
Collections
$11,206
30.6% of production
Show Rate
77%
95/123 showed
Answer Rate
87%
948 total calls

Office Breakdown

Office Patients Gross Prod Kasper Prod Net Prod Collections Kasper Coll QBO Rev (mo) Show Rate Tx Accept No Shows
Arcade Dental 19 (10 new) $9,596 $9,523 $9,436 $577 6% $577 $95,874 83% 60% 4
Carnival Dental 21 (3 new) $7,321 $6,907 $6,877 $837 11% $108 $70,675 91% 38% 2
Carousel Dental 0 (0 new) $0 — $0 $1,475 0% $1,279 $112,925 0% 0% 0
Globo Dental 0 (0 new) $0 — $0 $1,181 0% $1,181 — 0% 0% 0
Laguna Dental 11 (4 new) $3,312 $2,840 $2,840 $2,243 68% $2,243 — 71% 36% 5
Marina Dental 24 (2 new) $9,091 $8,748 $8,693 $2,014 22% $2,014 $49,521 74% 53% 9
NLD Dental 17 (6 new) $7,287 $6,917 $6,917 $2,880 40% $1,201 $74,331 69% 64% 8
TOTAL 92 $36,607 $34,935 $34,764 $11,206 $8,602 $403,326 77% 28

Patient Mix age & insurance

Breakdown of patients seen by age (18+ vs under 18) and by insurance type. Insurance comes from each patient's active primary coverage: Medicaid includes Medicaid, CHIP and STAR managed-care plans (DentaQuest, MCNA, UHC/Molina/Superior, TMHP); any other active dental insurance counts as PPO; no active coverage = Cash. Patients missing a birthdate are left out of the age split.

Office 18+ (Adults) Under 18 (Kids) New Pts 18+ New Pts <18 Cash PPO Medicaid
Arcade Dental 1 5% 18 95% 1 9 1 5% 0 0% 18 95%
Carnival Dental 2 10% 19 90% 1 2 1 5% 2 10% 18 86%
Carousel Dental 0 0 0 0 0 0 0
Globo Dental 0 0 0 0 0 0 0
Laguna Dental 2 18% 9 82% 1 3 2 18% 0 0% 9 82%
Marina Dental 2 8% 22 92% 1 1 1 4% 1 4% 22 92%
NLD Dental 3 18% 14 82% 1 5 1 6% 0 0% 16 94%
TOTAL 10 11% 82 89% 5 20 6 7% 3 3% 83 90%

Age Mix by Office

Insurance Mix by Office

Net Production by Insurance Cash · PPO · Medicaid

Net production (gross + debit adj − credit adj − write-offs) attributed to each patient's payer type, using the same classification as Patient Mix. The three buckets add up to the Net Prod column in Office Breakdown.

Office Cash PPO Medicaid Total Net
Arcade Dental $0 0% $0 0% $9,436 100% $9,436
Carnival Dental $108 2% $427 6% $6,342 92% $6,877
Carousel Dental $0 $0 $0 $0
Globo Dental $0 $0 $0 $0
Laguna Dental $155 5% $0 0% $2,685 95% $2,840
Marina Dental $0 0% $130 1% $8,563 99% $8,693
NLD Dental $833 12% $0 0% $6,084 88% $6,917
TOTAL $1,096 3% $557 2% $33,110 95% $34,764

Net Production by Insurance

Payer Share of Net Production

Phone Metrics (Kasper)

Office Total Calls Incoming Outgoing Answered Missed Abandoned Answer Rate
Arcade Dental 119 21 98 19 2 0 90.5%
Carnival Dental 181 35 140 24 11 0 68.6%
Carousel Dental 131 51 80 44 7 3 86.3%
Globo Dental 147 38 109 34 4 1 89.5%
Laguna Dental 194 52 142 45 7 0 86.5%
Marina Dental 130 46 84 43 3 0 93.5%
NLD Dental 46 27 19 26 1 1 96.3%
TOTAL 948 270 672 235 35 5 87.0%

Orthodontics (Cloud9) as of Oct 15

Office Next Ortho Day Exams That Day Starts (MTD)
Arcade Dental Fri, Oct 16 47 1
Carnival Dental Wed, Oct 28 12 12
Carousel Dental Mon, Oct 19 15 2
Globo Dental Thu, Oct 15 19 4
Laguna Dental Fri, Oct 16 17 2
Marina Dental Tue, Oct 20 14 17
NLD Dental Thu, Oct 22 16 24

Data Health

OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.

Verified Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Oct 15, 07:30 AM CT — 7 offices checked, 0 with issues.

Office OD Data Through Status OpenDental Prod Kasper Prod Variance
Arcade Dental Oct 14 Current $32,575 $32,637 -0%
Carnival Dental Oct 13 (2 biz days behind) Lagging $21,850 $20,799 +5%
Carousel Dental Oct 15 Current $40,700 $39,941 +2%
Globo Dental Oct 14 Current $34,533 $32,798 +5%
Laguna Dental Oct 15 Current $27,424 $26,369 +4%
Marina Dental Oct 15 Current $14,463 $14,463 -0%
NLD Dental Oct 15 Current $14,135 $14,135 -0%

New Patients by Office

Production by Office

Show Rate by Office

Answering Rate by Office

Data Sources

OpenDental
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Kasper
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QuickBooks
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ADP
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