Daily Overview

Wednesday, August 19, 2026
to
New Patients
7
across all locations
Patients Seen
67
patients seen
Gross Production
$31,522
before adjustments
Net Production
$28,002
after adj & writeoffs
Collections
$31,538
100.1% of production
Show Rate
53%
72/137 showed
Answer Rate
77%
1063 total calls

Office Breakdown

Office Patients Gross Prod Kasper Prod Net Prod Collections Kasper Coll QBO Rev (mo) Show Rate Tx Accept No Shows
Arcade Dental 1 (0 new) $221 $221 $221 $3,981 1801% $3,981 $95,874 10% 35% 9
Carnival Dental 10 (0 new) $4,875 $4,451 $4,299 $4,446 91% $128 $70,675 31% 79% 20
Carousel Dental 17 (2 new) $6,465 $5,791 $5,786 $10,758 166% $10,758 $112,925 86% 53% 3
Globo Dental 0 (0 new) $0 — $0 $2,866 0% $2,497 — 0% 0% 0
Laguna Dental 16 (2 new) $5,138 $3,434 $3,434 $3,759 73% $3,759 — 73% 41% 6
Marina Dental 15 (3 new) $3,199 $2,725 $2,725 $153 5% $153 $49,521 52% 33% 15
NLD Dental 8 (0 new) $11,624 $11,740 $11,538 $5,576 48% $5,576 $74,331 50% 77% 12
TOTAL 67 $31,522 $28,361 $28,002 $31,538 $26,851 $403,326 53% 65

Patient Mix age & insurance

Breakdown of patients seen by age (18+ vs under 18) and by insurance type. Insurance comes from each patient's active primary coverage: Medicaid includes Medicaid, CHIP and STAR managed-care plans (DentaQuest, MCNA, UHC/Molina/Superior, TMHP); any other active dental insurance counts as PPO; no active coverage = Cash. Patients missing a birthdate are left out of the age split.

Office 18+ (Adults) Under 18 (Kids) New Pts 18+ New Pts <18 Cash PPO Medicaid
Arcade Dental 0 0% 1 100% 0 0 0 0% 0 0% 1 100%
Carnival Dental 2 20% 8 80% 0 0 2 20% 0 0% 8 80%
Carousel Dental 2 12% 15 88% 1 1 2 12% 3 18% 12 71%
Globo Dental 0 0 0 0 0 0 0
Laguna Dental 4 25% 12 75% 1 1 7 44% 1 6% 8 50%
Marina Dental 2 13% 13 87% 1 2 1 7% 1 7% 13 87%
NLD Dental 0 0% 8 100% 0 0 0 0% 0 0% 8 100%
TOTAL 10 15% 57 85% 3 4 12 18% 5 7% 50 75%

Age Mix by Office

Insurance Mix by Office

Net Production by Insurance Cash · PPO · Medicaid

Net production (gross + debit adj − credit adj − write-offs) attributed to each patient's payer type, using the same classification as Patient Mix. The three buckets add up to the Net Prod column in Office Breakdown.

Office Cash PPO Medicaid Total Net
Arcade Dental $0 0% $0 0% $221 100% $221
Carnival Dental $652 15% $0 0% $3,647 85% $4,299
Carousel Dental $1,300 22% $1,911 33% $2,575 45% $5,786
Globo Dental $0 $0 $0 $0
Laguna Dental $1,599 47% $96 3% $1,739 51% $3,434
Marina Dental $112 4% $106 4% $2,507 92% $2,725
NLD Dental $0 0% $0 0% $11,538 100% $11,538
TOTAL $3,663 13% $2,113 8% $22,226 79% $28,002

Net Production by Insurance

Payer Share of Net Production

Phone Metrics (Kasper)

Office Total Calls Incoming Outgoing Answered Missed Abandoned Answer Rate
Arcade Dental 135 11 115 8 3 0 72.7%
Carnival Dental 164 34 130 31 3 0 91.2%
Carousel Dental 180 43 134 32 11 5 74.4%
Globo Dental 157 52 96 36 16 7 69.2%
Laguna Dental 179 40 136 32 8 0 80.0%
Marina Dental 166 43 119 33 10 0 76.7%
NLD Dental 82 14 67 10 4 2 71.4%
TOTAL 1063 237 797 182 55 14 76.8%

Orthodontics (Cloud9) as of Oct 14

Office Next Ortho Day Exams That Day Starts (MTD)
Arcade Dental Fri, Oct 16 19 1
Carnival Dental Wed, Oct 14 14 10
Carousel Dental Mon, Oct 19 14 2
Globo Dental Thu, Oct 15 19 4
Laguna Dental Fri, Oct 16 17 2
Marina Dental Tue, Oct 20 14 17
NLD Dental Wed, Oct 14 4 23

Data Health

OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.

Verified Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Oct 14, 07:30 PM CT — 7 offices checked, 0 with issues.

Office OD Data Through Status OpenDental Prod Kasper Prod Variance
Arcade Dental Oct 14 Current $32,575 $32,637 -0%
Carnival Dental Oct 13 (2 biz days behind) Lagging $21,850 $20,799 +5%
Carousel Dental Oct 14 Current $40,700 $39,941 +2%
Globo Dental Oct 14 Current $34,533 $32,798 +5%
Laguna Dental Oct 14 Current $27,424 $26,369 +4%
Marina Dental Oct 14 Current $14,463 $14,463 -0%
NLD Dental Oct 14 Current $14,135 $14,135 -0%

New Patients by Office

Production by Office

Show Rate by Office

Answering Rate by Office

Data Sources

OpenDental
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Kasper
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QuickBooks
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ADP
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