Daily Overview

Thursday, August 20, 2026
to
New Patients
13
across all locations
Patients Seen
73
patients seen
Gross Production
$28,910
before adjustments
Net Production
$25,704
after adj & writeoffs
Collections
$24,147
83.5% of production
Show Rate
59%
75/127 showed
Answer Rate
84%
1112 total calls

Office Breakdown

Office Patients Gross Prod Kasper Prod Net Prod Collections Kasper Coll QBO Rev (mo) Show Rate Tx Accept No Shows
Arcade Dental 18 (0 new) $6,617 $6,457 $6,457 $3,662 55% $3,662 $95,874 90% 89% 2
Carnival Dental 5 (3 new) $1,176 $589 $589 $2,802 238% $153 $70,675 31% 87% 11
Carousel Dental 6 (0 new) $8,859 $8,361 $8,343 $5,250 59% $5,250 $112,925 56% 79% 7
Globo Dental 14 (4 new) $5,635 $4,698 $4,698 $2,600 46% $1,886 — 54% 28% 12
Laguna Dental 13 (4 new) $3,040 $2,467 $2,446 $1,867 61% $1,867 — 70% 17% 6
Marina Dental 17 (2 new) $3,583 $3,006 $3,171 $3,708 104% $3,708 $49,521 53% 59% 14
NLD Dental 0 (0 new) $0 — $0 $4,259 0% — $74,331 0% 0% 0
TOTAL 73 $28,910 $25,578 $25,704 $24,147 $16,526 $403,326 59% 52

Patient Mix age & insurance

Breakdown of patients seen by age (18+ vs under 18) and by insurance type. Insurance comes from each patient's active primary coverage: Medicaid includes Medicaid, CHIP and STAR managed-care plans (DentaQuest, MCNA, UHC/Molina/Superior, TMHP); any other active dental insurance counts as PPO; no active coverage = Cash. Patients missing a birthdate are left out of the age split.

Office 18+ (Adults) Under 18 (Kids) New Pts 18+ New Pts <18 Cash PPO Medicaid
Arcade Dental 3 17% 15 83% 0 0 1 6% 1 6% 16 89%
Carnival Dental 3 60% 2 40% 2 1 1 20% 2 40% 2 40%
Carousel Dental 0 0% 6 100% 0 0 0 0% 0 0% 6 100%
Globo Dental 2 14% 12 86% 2 2 3 21% 2 14% 9 64%
Laguna Dental 5 38% 8 62% 3 1 4 31% 1 8% 8 62%
Marina Dental 2 12% 15 88% 1 1 2 12% 0 0% 15 88%
NLD Dental 0 0 0 0 0 0 0
TOTAL 15 21% 58 79% 8 5 11 15% 6 8% 56 77%

Age Mix by Office

Insurance Mix by Office

Net Production by Insurance Cash · PPO · Medicaid

Net production (gross + debit adj − credit adj − write-offs) attributed to each patient's payer type, using the same classification as Patient Mix. The three buckets add up to the Net Prod column in Office Breakdown.

Office Cash PPO Medicaid Total Net
Arcade Dental $200 3% $391 6% $5,866 91% $6,457
Carnival Dental $-1 -0% $222 38% $368 62% $589
Carousel Dental $0 0% $0 0% $8,343 100% $8,343
Globo Dental $2,168 46% $443 9% $2,087 44% $4,698
Laguna Dental $676 28% $30 1% $1,740 71% $2,446
Marina Dental $889 28% $0 0% $2,281 72% $3,171
NLD Dental $0 $0 $0 $0
TOTAL $3,932 15% $1,086 4% $20,685 80% $25,704

Net Production by Insurance

Payer Share of Net Production

Phone Metrics (Kasper)

Office Total Calls Incoming Outgoing Answered Missed Abandoned Answer Rate
Arcade Dental 97 18 79 17 1 0 94.4%
Carnival Dental 175 42 133 36 6 0 85.7%
Carousel Dental 132 30 97 21 9 4 70.0%
Globo Dental 234 57 176 46 11 0 80.7%
Laguna Dental 164 34 130 30 4 2 88.2%
Marina Dental 223 58 161 49 9 0 84.5%
NLD Dental 87 30 57 26 4 1 86.7%
TOTAL 1112 269 833 225 44 7 83.6%

Orthodontics (Cloud9) as of Oct 14

Office Next Ortho Day Exams That Day Starts (MTD)
Arcade Dental Fri, Oct 16 19 1
Carnival Dental Wed, Oct 14 14 10
Carousel Dental Mon, Oct 19 14 2
Globo Dental Thu, Oct 15 19 4
Laguna Dental Fri, Oct 16 17 2
Marina Dental Tue, Oct 20 14 17
NLD Dental Wed, Oct 14 4 23

Data Health

OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.

Verified Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Oct 14, 07:30 PM CT — 7 offices checked, 0 with issues.

Office OD Data Through Status OpenDental Prod Kasper Prod Variance
Arcade Dental Oct 14 Current $32,575 $32,637 -0%
Carnival Dental Oct 13 (2 biz days behind) Lagging $21,850 $20,799 +5%
Carousel Dental Oct 14 Current $40,700 $39,941 +2%
Globo Dental Oct 14 Current $34,533 $32,798 +5%
Laguna Dental Oct 14 Current $27,424 $26,369 +4%
Marina Dental Oct 14 Current $14,463 $14,463 -0%
NLD Dental Oct 14 Current $14,135 $14,135 -0%

New Patients by Office

Production by Office

Show Rate by Office

Answering Rate by Office

Data Sources

OpenDental
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Kasper
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QuickBooks
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ADP
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