Daily Overview

Friday, August 28, 2026
to
New Patients
9
across all locations
Patients Seen
95
patients seen
Gross Production
$29,687
before adjustments
Net Production
$27,346
after adj & writeoffs
Collections
$4,669
15.7% of production
Show Rate
63%
93/148 showed
Answer Rate
86%
944 total calls

Office Breakdown

Office Patients Gross Prod Kasper Prod Net Prod Collections Kasper Coll QBO Rev (mo) Show Rate Tx Accept No Shows
Arcade Dental 0 (0 new) $0 — $0 $206 0% $206 $95,874 0% 0% 1
Carnival Dental 11 (0 new) $4,733 $4,733 $4,733 $273 6% $273 $70,675 42% 97% 14
Carousel Dental 15 (0 new) $4,458 $3,721 $3,710 $210 5% $210 $112,925 79% 30% 4
Globo Dental 19 (3 new) $5,808 $5,449 $5,368 $1,436 25% $1,436 — 54% 97% 16
Laguna Dental 14 (1 new) $3,527 $3,834 $3,501 $897 25% $897 — 62% 22% 8
Marina Dental 36 (5 new) $11,161 $10,179 $10,034 $1,647 15% $1,647 $49,521 75% 92% 12
NLD Dental 0 (0 new) $0 — $0 $0 0% — $74,331 0% 0% 0
TOTAL 95 $29,687 $27,916 $27,346 $4,669 $4,669 $403,326 63% 55

Patient Mix age & insurance

Breakdown of patients seen by age (18+ vs under 18) and by insurance type. Insurance comes from each patient's active primary coverage: Medicaid includes Medicaid, CHIP and STAR managed-care plans (DentaQuest, MCNA, UHC/Molina/Superior, TMHP); any other active dental insurance counts as PPO; no active coverage = Cash. Patients missing a birthdate are left out of the age split.

Office 18+ (Adults) Under 18 (Kids) New Pts 18+ New Pts <18 Cash PPO Medicaid
Arcade Dental 0 0 0 0 0 0 0
Carnival Dental 0 0% 11 100% 0 0 0 0% 1 9% 10 91%
Carousel Dental 4 27% 11 73% 0 0 3 20% 2 13% 10 67%
Globo Dental 4 21% 15 79% 1 2 5 26% 5 26% 9 47%
Laguna Dental 3 21% 11 79% 1 0 3 21% 0 0% 11 79%
Marina Dental 2 6% 34 94% 0 5 3 8% 0 0% 33 92%
NLD Dental 0 0 0 0 0 0 0
TOTAL 13 14% 82 86% 2 7 14 15% 8 8% 73 77%

Age Mix by Office

Insurance Mix by Office

Net Production by Insurance Cash · PPO · Medicaid

Net production (gross + debit adj − credit adj − write-offs) attributed to each patient's payer type, using the same classification as Patient Mix. The three buckets add up to the Net Prod column in Office Breakdown.

Office Cash PPO Medicaid Total Net
Arcade Dental $0 $0 $0 $0
Carnival Dental $0 0% $660 14% $4,073 86% $4,733
Carousel Dental $108 3% $347 9% $3,256 88% $3,710
Globo Dental $1,032 19% $1,660 31% $2,675 50% $5,368
Laguna Dental $897 26% $0 0% $2,604 74% $3,501
Marina Dental $22 0% $0 0% $10,013 100% $10,034
NLD Dental $0 $0 $0 $0
TOTAL $2,059 8% $2,667 10% $22,620 83% $27,346

Net Production by Insurance

Payer Share of Net Production

Phone Metrics (Kasper)

Office Total Calls Incoming Outgoing Answered Missed Abandoned Answer Rate
Arcade Dental 87 39 48 34 5 0 87.2%
Carnival Dental 158 16 141 12 4 0 75.0%
Carousel Dental 154 28 125 24 4 0 85.7%
Globo Dental 176 40 135 36 4 0 90.0%
Laguna Dental 226 45 180 42 3 0 93.3%
Marina Dental 131 38 91 28 10 0 73.7%
NLD Dental 12 12 0 12 0 0 100.0%
TOTAL 944 218 720 188 30 0 86.2%

Orthodontics (Cloud9) as of Oct 14

Office Next Ortho Day Exams That Day Starts (MTD)
Arcade Dental Fri, Oct 16 19 1
Carnival Dental Wed, Oct 14 14 10
Carousel Dental Mon, Oct 19 14 2
Globo Dental Thu, Oct 15 19 4
Laguna Dental Fri, Oct 16 17 2
Marina Dental Tue, Oct 20 14 17
NLD Dental Wed, Oct 14 4 23

Data Health

OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.

Verified Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Oct 14, 07:30 AM CT — 7 offices checked, 0 with issues.

Office OD Data Through Status OpenDental Prod Kasper Prod Variance
Arcade Dental Oct 14 Current $38,488 $34,963 +10%
Carnival Dental Oct 13 Current $26,331 $25,119 +5%
Carousel Dental Oct 14 Current $27,779 $27,425 +1%
Globo Dental Oct 14 Current $35,232 $31,174 +13%
Laguna Dental Oct 14 Current $26,189 $21,826 +20%
Marina Dental Oct 14 Current $14,771 $14,689 +1%
NLD Dental Oct 14 Current $22,050 $19,999 +10%

New Patients by Office

Production by Office

Show Rate by Office

Answering Rate by Office

Data Sources

OpenDental
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Kasper
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QuickBooks
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ADP
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