Office Breakdown
| Office | Patients | Gross Prod | Kasper Prod | Net Prod | Collections | Kasper Coll | QBO Rev (mo) | Show Rate | Tx Accept | No Shows |
|---|---|---|---|---|---|---|---|---|---|---|
| Arcade Dental | 0 (0 new) | $0 | — | $0 | $8,825 0% | $8,825 | $110,051 | 0% | 0% | 0 |
| Carnival Dental | 0 (0 new) | $0 | — | $0 | $10,766 0% | — | $77,017 | 0% | 0% | 0 |
| Carousel Dental | 0 (0 new) | $0 | — | $0 | $4,061 0% | $4,061 | $79,014 | 0% | 0% | 0 |
| Globo Dental | 0 (0 new) | $0 | — | $0 | $5,511 0% | $5,407 | — | 0% | 0% | 0 |
| Laguna Dental | 0 (0 new) | $0 | — | $0 | $5,251 0% | $5,251 | — | 0% | 0% | 0 |
| Marina Dental | 0 (0 new) | $0 | — | $0 | $13,671 0% | $13,671 | $105,303 | 0% | 0% | 0 |
| NLD Dental | 0 (0 new) | $0 | — | $0 | $13,183 0% | $12,853 | $88,914 | 0% | 0% | 0 |
| TOTAL | 0 | $0 | — | $0 | $61,268 | $50,068 | $460,299 | 0% | 0 |
Patient Mix age & insurance
Breakdown of patients seen by age (18+ vs under 18) and by insurance type. Insurance comes from each patient's active primary coverage: Medicaid includes Medicaid, CHIP and STAR managed-care plans (DentaQuest, MCNA, UHC/Molina/Superior, TMHP); any other active dental insurance counts as PPO; no active coverage = Cash. Patients missing a birthdate are left out of the age split.
No age/insurance data for this date range yet. The breakdown started collecting when this section launched and back-fills about 30 days — it lands with the next hourly data cycle, so recent dates fill in automatically.
Net Production by Insurance Cash · PPO · Medicaid
Net production (gross + debit adj − credit adj − write-offs) attributed to each patient's payer type, using the same classification as Patient Mix. The three buckets add up to the Net Prod column in Office Breakdown.
No production-by-insurance data for this date range yet. Collection started when this section launched and back-fills about 30 days — it lands with the next hourly data cycle.
Phone Metrics (Kasper)
| Office | Total Calls | Incoming | Outgoing | Answered | Missed | Abandoned | Answer Rate |
|---|---|---|---|---|---|---|---|
| Arcade Dental | 3 | 2 | 0 | 1 | 1 | 0 | 50.0% |
| Carnival Dental | 24 | 6 | 14 | 6 | 0 | 1 | 100.0% |
| Carousel Dental | 4 | 4 | 0 | 3 | 1 | 0 | 75.0% |
| Globo Dental | 28 | 28 | 0 | 28 | 0 | 0 | 100.0% |
| Laguna Dental | 8 | 8 | 0 | 8 | 0 | 0 | 100.0% |
| Marina Dental | 4 | 2 | 0 | 0 | 2 | 0 | 0.0% |
| NLD Dental | 1 | 1 | 0 | 0 | 1 | 0 | 0.0% |
| TOTAL | 72 | 51 | 14 | 46 | 5 | 1 | 90.2% |
Orthodontics (Cloud9) as of Oct 14
| Office | Next Ortho Day | Exams That Day | Starts (MTD) |
|---|---|---|---|
| Arcade Dental | Fri, Oct 16 | 19 | 1 |
| Carnival Dental | Wed, Oct 14 | 20 | 3 |
| Carousel Dental | Mon, Oct 19 | 14 | 2 |
| Globo Dental | Thu, Oct 15 | 20 | 4 |
| Laguna Dental | Fri, Oct 16 | 15 | 2 |
| Marina Dental | Tue, Oct 20 | 13 | 17 |
| NLD Dental | Wed, Oct 14 | 5 | 22 |
Data Health
OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.
Verified Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Oct 14, 07:30 AM CT — 7 offices checked, 0 with issues.
| Office | OD Data Through | Status | OpenDental Prod | Kasper Prod | Variance |
|---|---|---|---|---|---|
| Arcade Dental | Oct 13 | Current | $33,555 | $33,513 | +0% |
| Carnival Dental | Oct 13 | Current | $26,331 | $25,119 | +5% |
| Carousel Dental | Oct 13 | Current | $27,806 | $27,452 | +1% |
| Globo Dental | Oct 13 | Current | $31,930 | $31,090 | +3% |
| Laguna Dental | Oct 13 | Current | $21,905 | $21,139 | +4% |
| Marina Dental | Oct 13 | Current | $14,771 | $14,552 | +2% |
| NLD Dental | Oct 13 | Current | $19,976 | $19,536 | +2% |