Daily Overview

Tuesday, September 22, 2026
to
New Patients
26
across all locations
Patients Seen
81
patients seen
Gross Production
$39,423
before adjustments
Net Production
$37,911
after adj & writeoffs
Collections
$6,805
17.3% of production
Show Rate
45%
82/184 showed
Answer Rate
84%
1139 total calls

Office Breakdown

Office Patients Gross Prod Kasper Prod Net Prod Collections Kasper Coll QBO Rev (mo) Show Rate Tx Accept No Shows
Arcade Dental 8 (4 new) $4,748 $3,893 $3,896 $1,049 22% $1,049 $110,051 35% 61% 15
Carnival Dental 11 (7 new) $4,765 $4,765 $4,765 $49 1% $49 $77,017 39% 85% 17
Carousel Dental 24 (6 new) $7,006 $6,765 $6,765 $783 11% $783 $79,014 53% 36% 22
Globo Dental 13 (3 new) $3,224 $3,071 $3,071 $1,446 45% $1,446 — 38% 44% 21
Laguna Dental 16 (6 new) $5,730 $5,638 $5,668 $3,189 56% $3,189 — 67% 28% 7
Marina Dental 0 (0 new) $0 — $0 $106 0% $106 $105,303 0% 0% 7
NLD Dental 9 (0 new) $13,950 $14,079 $13,746 $183 1% $183 $88,914 46% 82% 13
TOTAL 81 $39,423 $38,210 $37,911 $6,805 $6,805 $460,299 45% 102

Patient Mix age & insurance

Breakdown of patients seen by age (18+ vs under 18) and by insurance type. Insurance comes from each patient's active primary coverage: Medicaid includes Medicaid, CHIP and STAR managed-care plans (DentaQuest, MCNA, UHC/Molina/Superior, TMHP); any other active dental insurance counts as PPO; no active coverage = Cash. Patients missing a birthdate are left out of the age split.

Office 18+ (Adults) Under 18 (Kids) New Pts 18+ New Pts <18 Cash PPO Medicaid
Arcade Dental 1 12% 7 88% 1 3 1 12% 0 0% 7 88%
Carnival Dental 0 0% 11 100% 0 7 1 9% 1 9% 9 82%
Carousel Dental 5 21% 19 79% 3 3 4 17% 6 25% 14 58%
Globo Dental 3 23% 10 77% 1 2 2 15% 2 15% 9 69%
Laguna Dental 1 6% 15 94% 1 5 5 31% 1 6% 10 62%
Marina Dental 0 0 0 0 0 0 0
NLD Dental 0 0% 9 100% 0 0 1 11% 0 0% 8 89%
TOTAL 10 12% 71 88% 6 20 14 17% 10 12% 57 70%

Age Mix by Office

Insurance Mix by Office

Net Production by Insurance Cash · PPO · Medicaid

Net production (gross + debit adj − credit adj − write-offs) attributed to each patient's payer type, using the same classification as Patient Mix. The three buckets add up to the Net Prod column in Office Breakdown.

Office Cash PPO Medicaid Total Net
Arcade Dental $1,049 27% $0 0% $2,847 73% $3,896
Carnival Dental $49 1% $216 5% $4,500 94% $4,765
Carousel Dental $496 7% $1,921 28% $4,348 64% $6,765
Globo Dental $258 8% $364 12% $2,449 80% $3,071
Laguna Dental $2,669 47% $145 3% $2,854 50% $5,668
Marina Dental $0 $0 $0 $0
NLD Dental $2,125 15% $0 0% $11,621 85% $13,746
TOTAL $6,646 18% $2,646 7% $28,619 75% $37,911

Net Production by Insurance

Payer Share of Net Production

Phone Metrics (Kasper)

Office Total Calls Incoming Outgoing Answered Missed Abandoned Answer Rate
Arcade Dental 147 29 116 24 5 0 82.8%
Carnival Dental 177 44 130 36 8 0 81.8%
Carousel Dental 173 42 130 37 5 0 88.1%
Globo Dental 214 56 158 52 4 1 92.9%
Laguna Dental 171 55 114 40 15 2 72.7%
Marina Dental 192 110 81 89 21 0 80.9%
NLD Dental 65 17 48 17 0 0 100.0%
TOTAL 1139 353 777 295 58 3 83.6%

Orthodontics (Cloud9) as of Oct 12

Office Next Ortho Day Exams That Day Starts (MTD)
Arcade Dental Fri, Oct 16 20 0
Carnival Dental Wed, Oct 14 18 3
Carousel Dental Tue, Oct 13 0 2
Globo Dental Thu, Oct 15 18 4
Laguna Dental Fri, Oct 16 14 2
Marina Dental Mon, Oct 12 11 16
NLD Dental Tue, Oct 13 7 21

Data Health

OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.

Verified Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Oct 12, 07:30 AM CT — 7 offices checked, 0 with issues.

Office OD Data Through Status OpenDental Prod Kasper Prod Variance
Arcade Dental Oct 10 Current $30,034 $29,991 +0%
Carnival Dental Oct 09 Current $32,815 $31,604 +4%
Carousel Dental Oct 10 Current $23,010 $22,656 +2%
Globo Dental Oct 09 Current $25,798 $24,969 +3%
Laguna Dental Oct 10 Current $23,095 $21,627 +7%
Marina Dental Oct 09 Current $11,910 $12,707 -6%
NLD Dental Oct 12 Current $29,283 $21,789 +34%

New Patients by Office

Production by Office

Show Rate by Office

Answering Rate by Office

Data Sources

OpenDental
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Kasper
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QuickBooks
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ADP
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