Daily Overview

Wednesday, September 23, 2026
to
New Patients
20
across all locations
Patients Seen
75
patients seen
Gross Production
$31,924
before adjustments
Net Production
$28,254
after adj & writeoffs
Collections
$21,195
66.4% of production
Show Rate
48%
65/134 showed
Answer Rate
74%
1143 total calls

Office Breakdown

Office Patients Gross Prod Kasper Prod Net Prod Collections Kasper Coll QBO Rev (mo) Show Rate Tx Accept No Shows
Arcade Dental 0 (0 new) $0 — $0 $1,747 0% $1,747 $110,051 0% 0% 1
Carnival Dental 0 (0 new) $0 — $0 $4,773 0% — $77,017 0% 0% 0
Carousel Dental 16 (2 new) $7,870 $5,833 $6,600 $903 12% $903 $79,014 29% 95% 24
Globo Dental 14 (8 new) $8,368 $8,222 $8,162 $4,058 48% $2,540 — 54% 72% 11
Laguna Dental 6 (0 new) $3,416 $3,416 $3,398 $3,292 96% $3,292 — 20% 63% 8
Marina Dental 21 (5 new) $6,079 $3,903 $3,903 $5,331 88% $5,261 $105,303 62% 21% 13
NLD Dental 18 (5 new) $6,192 $6,192 $6,192 $1,090 18% $1,090 $88,914 61% 98% 12
TOTAL 75 $31,924 $27,565 $28,254 $21,195 $14,833 $460,299 48% 69

Patient Mix age & insurance

Breakdown of patients seen by age (18+ vs under 18) and by insurance type. Insurance comes from each patient's active primary coverage: Medicaid includes Medicaid, CHIP and STAR managed-care plans (DentaQuest, MCNA, UHC/Molina/Superior, TMHP); any other active dental insurance counts as PPO; no active coverage = Cash. Patients missing a birthdate are left out of the age split.

Office 18+ (Adults) Under 18 (Kids) New Pts 18+ New Pts <18 Cash PPO Medicaid
Arcade Dental 0 0 0 0 0 0 0
Carnival Dental 0 0 0 0 0 0 0
Carousel Dental 1 6% 15 94% 0 2 2 12% 2 12% 12 75%
Globo Dental 4 29% 10 71% 3 5 0 0% 5 36% 9 64%
Laguna Dental 0 0% 6 100% 0 0 0 0% 0 0% 6 100%
Marina Dental 9 43% 12 57% 2 3 7 33% 4 19% 10 48%
NLD Dental 0 0% 18 100% 0 5 2 11% 0 0% 16 89%
TOTAL 14 19% 61 81% 5 15 11 15% 11 15% 53 71%

Age Mix by Office

Insurance Mix by Office

Net Production by Insurance Cash · PPO · Medicaid

Net production (gross + debit adj − credit adj − write-offs) attributed to each patient's payer type, using the same classification as Patient Mix. The three buckets add up to the Net Prod column in Office Breakdown.

Office Cash PPO Medicaid Total Net
Arcade Dental $0 $0 $0 $0
Carnival Dental $0 $0 $0 $0
Carousel Dental $-438 -7% $1,018 15% $6,020 91% $6,600
Globo Dental $0 0% $1,309 16% $6,853 84% $8,162
Laguna Dental $0 0% $0 0% $3,398 100% $3,398
Marina Dental $1,283 33% $706 18% $1,914 49% $3,903
NLD Dental $128 2% $0 0% $6,064 98% $6,192
TOTAL $973 3% $3,033 11% $24,248 86% $28,254

Net Production by Insurance

Payer Share of Net Production

Phone Metrics (Kasper)

Office Total Calls Incoming Outgoing Answered Missed Abandoned Answer Rate
Arcade Dental 85 28 41 13 15 0 46.4%
Carnival Dental 114 37 71 34 3 0 91.9%
Carousel Dental 214 50 164 44 6 0 88.0%
Globo Dental 250 55 190 39 16 2 70.9%
Laguna Dental 217 47 152 20 27 3 42.6%
Marina Dental 161 56 102 48 8 0 85.7%
NLD Dental 102 24 78 22 2 1 91.7%
TOTAL 1143 297 798 220 77 6 74.1%

Orthodontics (Cloud9) as of Oct 12

Office Next Ortho Day Exams That Day Starts (MTD)
Arcade Dental Fri, Oct 16 20 0
Carnival Dental Wed, Oct 14 18 3
Carousel Dental Tue, Oct 13 0 2
Globo Dental Thu, Oct 15 18 4
Laguna Dental Fri, Oct 16 14 2
Marina Dental Mon, Oct 12 11 16
NLD Dental Tue, Oct 13 7 21

Data Health

OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.

Verified Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Oct 12, 07:30 AM CT — 7 offices checked, 0 with issues.

Office OD Data Through Status OpenDental Prod Kasper Prod Variance
Arcade Dental Oct 10 Current $30,034 $29,991 +0%
Carnival Dental Oct 09 Current $32,815 $31,604 +4%
Carousel Dental Oct 10 Current $23,010 $22,656 +2%
Globo Dental Oct 09 Current $25,798 $24,969 +3%
Laguna Dental Oct 10 Current $23,095 $21,627 +7%
Marina Dental Oct 09 Current $11,910 $12,707 -6%
NLD Dental Oct 12 Current $29,283 $21,789 +34%

New Patients by Office

Production by Office

Show Rate by Office

Answering Rate by Office

Data Sources

OpenDental
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Kasper
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QuickBooks
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ADP
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