Daily Overview

Thursday, September 24, 2026
to
New Patients
19
across all locations
Patients Seen
63
patients seen
Gross Production
$34,689
before adjustments
Net Production
$34,452
after adj & writeoffs
Collections
$19,311
55.7% of production
Show Rate
64%
65/101 showed
Answer Rate
80%
1117 total calls

Office Breakdown

Office Patients Gross Prod Kasper Prod Net Prod Collections Kasper Coll QBO Rev (mo) Show Rate Tx Accept No Shows
Arcade Dental 14 (10 new) $7,401 $7,347 $7,317 $1,491 20% $1,491 $110,051 58% 85% 10
Carnival Dental 12 (3 new) $4,085 $4,085 $4,085 $1,526 37% — $77,017 63% 76% 7
Carousel Dental 7 (2 new) $4,091 $4,091 $4,091 $4,579 112% $4,579 $79,014 53% 87% 7
Globo Dental 0 (0 new) $0 — $0 $995 0% $742 — 0% 0% 1
Laguna Dental 17 (4 new) $4,161 $4,111 $4,111 $3,508 84% $3,508 — 62% 16% 11
Marina Dental 13 (0 new) $14,952 $14,952 $14,848 $2,666 18% $2,666 $105,303 100% 91% 0
NLD Dental 0 (0 new) $0 — $0 $4,546 0% $4,546 $88,914 0% 0% 0
TOTAL 63 $34,689 $34,586 $34,452 $19,311 $17,532 $460,299 64% 36

Patient Mix age & insurance

Breakdown of patients seen by age (18+ vs under 18) and by insurance type. Insurance comes from each patient's active primary coverage: Medicaid includes Medicaid, CHIP and STAR managed-care plans (DentaQuest, MCNA, UHC/Molina/Superior, TMHP); any other active dental insurance counts as PPO; no active coverage = Cash. Patients missing a birthdate are left out of the age split.

Office 18+ (Adults) Under 18 (Kids) New Pts 18+ New Pts <18 Cash PPO Medicaid
Arcade Dental 1 7% 13 93% 1 9 0 0% 1 7% 13 93%
Carnival Dental 1 8% 11 92% 0 3 0 0% 1 8% 11 92%
Carousel Dental 1 14% 6 86% 1 1 0 0% 1 14% 6 86%
Globo Dental 0 0 0 0 0 0 0
Laguna Dental 6 35% 11 65% 2 2 3 18% 2 12% 12 71%
Marina Dental 0 0% 13 100% 0 0 0 0% 0 0% 13 100%
NLD Dental 0 0 0 0 0 0 0
TOTAL 9 14% 54 86% 4 15 3 5% 5 8% 55 87%

Age Mix by Office

Insurance Mix by Office

Net Production by Insurance Cash · PPO · Medicaid

Net production (gross + debit adj − credit adj − write-offs) attributed to each patient's payer type, using the same classification as Patient Mix. The three buckets add up to the Net Prod column in Office Breakdown.

Office Cash PPO Medicaid Total Net
Arcade Dental $0 0% $182 2% $7,135 98% $7,317
Carnival Dental $0 0% $185 5% $3,901 95% $4,085
Carousel Dental $0 0% $796 19% $3,295 81% $4,091
Globo Dental $0 $0 $0 $0
Laguna Dental $1,214 30% $189 5% $2,708 66% $4,111
Marina Dental $0 0% $0 0% $14,848 100% $14,848
NLD Dental $0 $0 $0 $0
TOTAL $1,214 4% $1,352 4% $31,886 93% $34,452

Net Production by Insurance

Payer Share of Net Production

Phone Metrics (Kasper)

Office Total Calls Incoming Outgoing Answered Missed Abandoned Answer Rate
Arcade Dental 159 31 126 23 8 4 74.2%
Carnival Dental 172 35 133 32 3 0 91.4%
Carousel Dental 240 50 188 33 16 5 66.0%
Globo Dental 136 57 78 55 2 0 96.5%
Laguna Dental 228 47 176 37 10 1 78.7%
Marina Dental 147 60 83 42 18 0 70.0%
NLD Dental 35 21 14 20 1 1 95.2%
TOTAL 1117 301 798 242 58 11 80.4%

Orthodontics (Cloud9) as of Oct 12

Office Next Ortho Day Exams That Day Starts (MTD)
Arcade Dental Fri, Oct 16 20 0
Carnival Dental Wed, Oct 14 18 3
Carousel Dental Tue, Oct 13 0 2
Globo Dental Thu, Oct 15 18 4
Laguna Dental Fri, Oct 16 14 2
Marina Dental Mon, Oct 12 11 16
NLD Dental Tue, Oct 13 7 21

Data Health

OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.

Verified Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Oct 12, 07:30 AM CT — 7 offices checked, 0 with issues.

Office OD Data Through Status OpenDental Prod Kasper Prod Variance
Arcade Dental Oct 10 Current $30,034 $29,991 +0%
Carnival Dental Oct 09 Current $32,815 $31,604 +4%
Carousel Dental Oct 10 Current $23,010 $22,656 +2%
Globo Dental Oct 09 Current $25,798 $24,969 +3%
Laguna Dental Oct 10 Current $23,095 $21,627 +7%
Marina Dental Oct 09 Current $11,910 $12,707 -6%
NLD Dental Oct 12 Current $29,283 $21,789 +34%

New Patients by Office

Production by Office

Show Rate by Office

Answering Rate by Office

Data Sources

OpenDental
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Kasper
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QuickBooks
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ADP
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