Daily Overview

Friday, September 25, 2026
to
New Patients
21
across all locations
Patients Seen
86
patients seen
Gross Production
$36,680
before adjustments
Net Production
$29,306
after adj & writeoffs
Collections
$18,958
51.7% of production
Show Rate
48%
77/159 showed
Answer Rate
78%
948 total calls

Office Breakdown

Office Patients Gross Prod Kasper Prod Net Prod Collections Kasper Coll QBO Rev (mo) Show Rate Tx Accept No Shows
Arcade Dental 0 (0 new) $0 $4 $4 $4 0% $4 $110,051 0% 0% 3
Carnival Dental 11 (6 new) $4,303 $4,229 $4,234 $652 15% $179 $77,017 31% 23% 25
Carousel Dental 11 (2 new) $3,739 $2,754 $2,754 $1,025 27% $920 $79,014 44% 60% 13
Globo Dental 25 (3 new) $9,384 $7,840 $7,840 $2,591 28% $2,591 — 60% 58% 15
Laguna Dental 11 (3 new) $2,220 $2,220 $2,220 $1,758 79% $1,754 — 67% 52% 6
Marina Dental 28 (7 new) $17,035 $12,255 $12,255 $12,762 75% $12,762 $105,303 51% 61% 20
NLD Dental 0 (0 new) $0 — $0 $167 0% $167 $88,914 0% 0% 0
TOTAL 86 $36,680 $29,302 $29,306 $18,958 $18,378 $460,299 48% 82

Patient Mix age & insurance

Breakdown of patients seen by age (18+ vs under 18) and by insurance type. Insurance comes from each patient's active primary coverage: Medicaid includes Medicaid, CHIP and STAR managed-care plans (DentaQuest, MCNA, UHC/Molina/Superior, TMHP); any other active dental insurance counts as PPO; no active coverage = Cash. Patients missing a birthdate are left out of the age split.

Office 18+ (Adults) Under 18 (Kids) New Pts 18+ New Pts <18 Cash PPO Medicaid
Arcade Dental 0 0 0 0 0 0 0
Carnival Dental 3 27% 8 73% 3 3 2 18% 1 9% 8 73%
Carousel Dental 6 55% 5 45% 2 0 3 27% 3 27% 5 45%
Globo Dental 9 36% 16 64% 0 3 7 28% 1 4% 17 68%
Laguna Dental 2 18% 9 82% 2 1 1 9% 5 45% 5 45%
Marina Dental 4 14% 24 86% 1 6 6 21% 2 7% 20 71%
NLD Dental 0 0 0 0 0 0 0
TOTAL 24 28% 62 72% 8 13 19 22% 12 14% 55 64%

Age Mix by Office

Insurance Mix by Office

Net Production by Insurance Cash · PPO · Medicaid

Net production (gross + debit adj − credit adj − write-offs) attributed to each patient's payer type, using the same classification as Patient Mix. The three buckets add up to the Net Prod column in Office Breakdown.

Office Cash PPO Medicaid Total Net
Arcade Dental $0 0% $0 0% $4 100% $4
Carnival Dental $179 4% $132 3% $3,923 93% $4,234
Carousel Dental $1,613 59% $337 12% $804 29% $2,754
Globo Dental $2,784 36% $196 2% $4,860 62% $7,840
Laguna Dental $175 8% $1,319 59% $726 33% $2,220
Marina Dental $6,250 51% $896 7% $5,109 42% $12,255
NLD Dental $0 $0 $0 $0
TOTAL $11,001 38% $2,880 10% $15,425 53% $29,306

Net Production by Insurance

Payer Share of Net Production

Phone Metrics (Kasper)

Office Total Calls Incoming Outgoing Answered Missed Abandoned Answer Rate
Arcade Dental 35 28 7 28 0 0 100.0%
Carnival Dental 174 36 137 32 4 0 88.9%
Carousel Dental 173 44 127 27 17 3 61.4%
Globo Dental 215 40 174 31 9 3 77.5%
Laguna Dental 207 38 164 30 8 2 78.9%
Marina Dental 129 87 36 71 16 0 81.6%
NLD Dental 15 7 0 0 7 1 0.0%
TOTAL 948 280 645 219 61 9 78.2%

Orthodontics (Cloud9) as of Oct 12

Office Next Ortho Day Exams That Day Starts (MTD)
Arcade Dental Fri, Oct 16 20 0
Carnival Dental Wed, Oct 14 18 3
Carousel Dental Tue, Oct 13 0 2
Globo Dental Thu, Oct 15 18 4
Laguna Dental Fri, Oct 16 14 2
Marina Dental Mon, Oct 12 11 16
NLD Dental Tue, Oct 13 7 21

Data Health

OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.

Verified Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Oct 12, 07:30 AM CT — 7 offices checked, 0 with issues.

Office OD Data Through Status OpenDental Prod Kasper Prod Variance
Arcade Dental Oct 10 Current $30,034 $29,991 +0%
Carnival Dental Oct 09 Current $32,815 $31,604 +4%
Carousel Dental Oct 10 Current $23,010 $22,656 +2%
Globo Dental Oct 09 Current $25,798 $24,969 +3%
Laguna Dental Oct 10 Current $23,095 $21,627 +7%
Marina Dental Oct 09 Current $11,910 $12,707 -6%
NLD Dental Oct 12 Current $27,894 $21,789 +28%

New Patients by Office

Production by Office

Show Rate by Office

Answering Rate by Office

Data Sources

OpenDental
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Kasper
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QuickBooks
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ADP
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