Daily Overview

Saturday, September 26, 2026
to
New Patients
19
across all locations
Patients Seen
100
patients seen
Gross Production
$36,395
before adjustments
Net Production
$35,233
after adj & writeoffs
Collections
$2,967
8.2% of production
Show Rate
50%
103/207 showed
Answer Rate
85%
447 total calls

Office Breakdown

Office Patients Gross Prod Kasper Prod Net Prod Collections Kasper Coll QBO Rev (mo) Show Rate Tx Accept No Shows
Arcade Dental 14 (2 new) $6,703 $6,676 $6,703 $0 0% — $110,051 35% 92% 24
Carnival Dental 18 (4 new) $8,290 $8,244 $8,202 $199 2% $199 $77,017 56% 74% 14
Carousel Dental 0 (0 new) $0 — $0 $0 0% — $79,014 0% 0% 0
Globo Dental 25 (9 new) $7,467 $7,205 $7,110 $1,397 19% $1,397 — 55% 70% 21
Laguna Dental 13 (1 new) $4,441 $4,187 $4,187 $477 11% $477 — 56% 58% 10
Marina Dental 18 (0 new) $6,967 $6,568 $6,568 $568 8% $568 $105,303 63% 72% 10
NLD Dental 12 (3 new) $2,526 $2,464 $2,464 $326 13% $326 $88,914 39% 97% 25
TOTAL 100 $36,395 $35,344 $35,233 $2,967 $2,967 $460,299 50% 104

Patient Mix age & insurance

Breakdown of patients seen by age (18+ vs under 18) and by insurance type. Insurance comes from each patient's active primary coverage: Medicaid includes Medicaid, CHIP and STAR managed-care plans (DentaQuest, MCNA, UHC/Molina/Superior, TMHP); any other active dental insurance counts as PPO; no active coverage = Cash. Patients missing a birthdate are left out of the age split.

Office 18+ (Adults) Under 18 (Kids) New Pts 18+ New Pts <18 Cash PPO Medicaid
Arcade Dental 1 7% 13 93% 0 2 0 0% 0 0% 14 100%
Carnival Dental 2 11% 16 89% 1 3 1 6% 1 6% 16 89%
Carousel Dental 0 0 0 0 0 0 0
Globo Dental 1 4% 24 96% 0 9 6 24% 0 0% 19 76%
Laguna Dental 0 0% 13 100% 0 1 2 15% 2 15% 9 69%
Marina Dental 0 0% 18 100% 0 0 2 11% 0 0% 16 89%
NLD Dental 4 33% 8 67% 0 3 2 17% 3 25% 7 58%
TOTAL 8 8% 92 92% 1 18 13 13% 6 6% 81 81%

Age Mix by Office

Insurance Mix by Office

Net Production by Insurance Cash · PPO · Medicaid

Net production (gross + debit adj − credit adj − write-offs) attributed to each patient's payer type, using the same classification as Patient Mix. The three buckets add up to the Net Prod column in Office Breakdown.

Office Cash PPO Medicaid Total Net
Arcade Dental $0 0% $0 0% $6,703 100% $6,703
Carnival Dental $179 2% $199 2% $7,824 95% $8,202
Carousel Dental $0 $0 $0 $0
Globo Dental $946 13% $0 0% $6,164 87% $7,110
Laguna Dental $477 11% $843 20% $2,867 68% $4,187
Marina Dental $932 14% $0 0% $5,635 86% $6,568
NLD Dental $180 7% $896 36% $1,388 56% $2,464
TOTAL $2,714 8% $1,938 6% $30,581 87% $35,233

Net Production by Insurance

Payer Share of Net Production

Phone Metrics (Kasper)

Office Total Calls Incoming Outgoing Answered Missed Abandoned Answer Rate
Arcade Dental 96 13 83 12 1 0 92.3%
Carnival Dental 107 15 92 10 5 0 66.7%
Carousel Dental 9 8 0 4 4 2 50.0%
Globo Dental 50 15 35 15 0 0 100.0%
Laguna Dental 113 10 101 9 1 0 90.0%
Marina Dental 23 15 7 13 2 0 86.7%
NLD Dental 49 10 39 10 0 0 100.0%
TOTAL 447 86 357 73 13 2 84.9%

Orthodontics (Cloud9) as of Oct 12

Office Next Ortho Day Exams That Day Starts (MTD)
Arcade Dental Fri, Oct 16 20 0
Carnival Dental Wed, Oct 14 18 3
Carousel Dental Tue, Oct 13 0 2
Globo Dental Thu, Oct 15 18 4
Laguna Dental Fri, Oct 16 14 2
Marina Dental Mon, Oct 12 11 16
NLD Dental Tue, Oct 13 7 21

Data Health

OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.

Verified Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Oct 12, 07:30 AM CT — 7 offices checked, 0 with issues.

Office OD Data Through Status OpenDental Prod Kasper Prod Variance
Arcade Dental Oct 10 Current $30,034 $29,991 +0%
Carnival Dental Oct 09 Current $32,815 $31,604 +4%
Carousel Dental Oct 10 Current $23,010 $22,656 +2%
Globo Dental Oct 09 Current $25,798 $24,969 +3%
Laguna Dental Oct 10 Current $23,095 $21,627 +7%
Marina Dental Oct 09 Current $11,910 $12,707 -6%
NLD Dental Oct 12 Current $25,225 $21,789 +16%

New Patients by Office

Production by Office

Show Rate by Office

Answering Rate by Office

Data Sources

OpenDental
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Kasper
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QuickBooks
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ADP
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