Daily Overview

Tuesday, September 29, 2026
to
New Patients
16
across all locations
Patients Seen
66
patients seen
Gross Production
$22,359
before adjustments
Net Production
$22,019
after adj & writeoffs
Collections
$1,987
8.9% of production
Show Rate
39%
64/166 showed
Answer Rate
87%
801 total calls

Office Breakdown

Office Patients Gross Prod Kasper Prod Net Prod Collections Kasper Coll QBO Rev (mo) Show Rate Tx Accept No Shows
Arcade Dental 12 (6 new) $5,642 $5,404 $5,404 $425 8% $425 $110,051 36% 84% 21
Carnival Dental 6 (1 new) $2,819 $2,747 $2,747 $156 6% $156 $77,017 18% 76% 28
Carousel Dental 0 (0 new) $0 — $0 $133 0% $133 $79,014 0% 0% 6
Globo Dental 15 (2 new) $4,140 $4,140 $4,140 $220 5% $220 — 48% 27% 17
Laguna Dental 20 (2 new) $4,783 $4,753 $4,753 $88 2% $88 — 69% 43% 9
Marina Dental 0 (0 new) $0 — $0 $964 0% — $105,303 0% 0% 6
NLD Dental 13 (5 new) $4,974 $4,974 $4,974 $0 0% — $88,914 40% 26% 15
TOTAL 66 $22,359 $22,019 $22,019 $1,987 $1,023 $460,299 39% 102

Patient Mix age & insurance

Breakdown of patients seen by age (18+ vs under 18) and by insurance type. Insurance comes from each patient's active primary coverage: Medicaid includes Medicaid, CHIP and STAR managed-care plans (DentaQuest, MCNA, UHC/Molina/Superior, TMHP); any other active dental insurance counts as PPO; no active coverage = Cash. Patients missing a birthdate are left out of the age split.

Office 18+ (Adults) Under 18 (Kids) New Pts 18+ New Pts <18 Cash PPO Medicaid
Arcade Dental 1 8% 11 92% 0 6 1 8% 0 0% 11 92%
Carnival Dental 1 17% 5 83% 0 1 1 17% 0 0% 5 83%
Carousel Dental 0 0 0 0 0 0 0
Globo Dental 3 20% 12 80% 1 1 1 7% 3 20% 11 73%
Laguna Dental 1 5% 19 95% 0 2 2 10% 1 5% 17 85%
Marina Dental 0 0 0 0 0 0 0
NLD Dental 1 8% 12 92% 0 5 0 0% 0 0% 13 100%
TOTAL 7 11% 59 89% 1 15 5 8% 4 6% 57 86%

Age Mix by Office

Insurance Mix by Office

Net Production by Insurance Cash · PPO · Medicaid

Net production (gross + debit adj − credit adj − write-offs) attributed to each patient's payer type, using the same classification as Patient Mix. The three buckets add up to the Net Prod column in Office Breakdown.

Office Cash PPO Medicaid Total Net
Arcade Dental $406 8% $0 0% $4,998 92% $5,404
Carnival Dental $156 6% $0 0% $2,591 94% $2,747
Carousel Dental $0 $0 $0 $0
Globo Dental $49 1% $1,476 36% $2,615 63% $4,140
Laguna Dental $88 2% $131 3% $4,534 95% $4,753
Marina Dental $0 $0 $0 $0
NLD Dental $0 0% $0 0% $4,974 100% $4,974
TOTAL $699 3% $1,607 7% $19,713 90% $22,019

Net Production by Insurance

Payer Share of Net Production

Phone Metrics (Kasper)

Office Total Calls Incoming Outgoing Answered Missed Abandoned Answer Rate
Arcade Dental 70 28 40 21 7 0 75.0%
Carnival Dental 161 30 131 28 2 0 93.3%
Carousel Dental 137 36 99 31 5 1 86.1%
Globo Dental 132 46 83 42 4 0 91.3%
Laguna Dental 146 34 110 30 4 0 88.2%
Marina Dental 100 65 24 55 10 0 84.6%
NLD Dental 55 21 34 20 1 1 95.2%
TOTAL 801 260 521 227 33 2 87.3%

Orthodontics (Cloud9) as of Oct 12

Office Next Ortho Day Exams That Day Starts (MTD)
Arcade Dental Fri, Oct 16 20 0
Carnival Dental Wed, Oct 14 17 3
Carousel Dental Tue, Oct 13 0 2
Globo Dental Thu, Oct 15 17 4
Laguna Dental Fri, Oct 16 14 2
Marina Dental Mon, Oct 12 11 10
NLD Dental Tue, Oct 13 8 20

Data Health

OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.

Verified Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Oct 12, 07:30 AM CT — 7 offices checked, 0 with issues.

Office OD Data Through Status OpenDental Prod Kasper Prod Variance
Arcade Dental Oct 10 Current $30,034 $29,991 +0%
Carnival Dental Oct 09 Current $32,815 $31,604 +4%
Carousel Dental Oct 10 Current $19,822 $19,468 +2%
Globo Dental Oct 09 Current $25,798 $24,969 +3%
Laguna Dental Oct 10 Current $23,095 $21,627 +7%
Marina Dental Oct 09 Current $11,910 $12,707 -6%
NLD Dental Oct 08 (2 biz days behind) Lagging $20,836 $20,396 +2%

New Patients by Office

Production by Office

Show Rate by Office

Answering Rate by Office

Data Sources

OpenDental
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Kasper
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QuickBooks
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ADP
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