Daily Overview

Wednesday, September 30, 2026
to
New Patients
23
across all locations
Patients Seen
97
patients seen
Gross Production
$35,665
before adjustments
Net Production
$33,598
after adj & writeoffs
Collections
$20,544
57.6% of production
Show Rate
39%
80/204 showed
Answer Rate
80%
1046 total calls

Office Breakdown

Office Patients Gross Prod Kasper Prod Net Prod Collections Kasper Coll QBO Rev (mo) Show Rate Tx Accept No Shows
Arcade Dental 12 (2 new) $3,059 $2,878 $2,878 $778 25% $778 $110,051 33% 67% 24
Carnival Dental 8 (4 new) $3,678 $3,606 $3,606 $156 4% $156 $77,017 24% 100% 22
Carousel Dental 20 (1 new) $5,749 $5,706 $5,706 $7,009 122% $7,009 $79,014 30% 67% 33
Globo Dental 1 (0 new) $0 — $0 $3,563 11875067% $3,563 — 0% 100% 1
Laguna Dental 14 (1 new) $4,510 $4,444 $4,444 $2,371 53% $2,371 — 43% 64% 8
Marina Dental 20 (6 new) $5,322 $3,503 $3,617 $2,080 39% $2,080 $105,303 53% 22% 18
NLD Dental 22 (9 new) $13,346 $13,346 $13,346 $4,587 34% $4,562 $88,914 54% 78% 18
TOTAL 97 $35,665 $33,483 $33,598 $20,544 $20,519 $460,299 39% 124

Patient Mix age & insurance

Breakdown of patients seen by age (18+ vs under 18) and by insurance type. Insurance comes from each patient's active primary coverage: Medicaid includes Medicaid, CHIP and STAR managed-care plans (DentaQuest, MCNA, UHC/Molina/Superior, TMHP); any other active dental insurance counts as PPO; no active coverage = Cash. Patients missing a birthdate are left out of the age split.

Office 18+ (Adults) Under 18 (Kids) New Pts 18+ New Pts <18 Cash PPO Medicaid
Arcade Dental 1 8% 11 92% 0 2 1 8% 0 0% 11 92%
Carnival Dental 1 12% 7 88% 1 3 1 12% 0 0% 7 88%
Carousel Dental 3 15% 17 85% 0 1 0 0% 2 10% 18 90%
Globo Dental 0 0% 1 100% 0 0 0 0% 1 100% 0 0%
Laguna Dental 2 14% 12 86% 1 0 1 7% 2 14% 11 79%
Marina Dental 4 20% 16 80% 1 5 4 20% 2 10% 14 70%
NLD Dental 1 5% 21 95% 0 9 1 5% 0 0% 21 95%
TOTAL 12 12% 85 88% 3 20 8 8% 7 7% 82 85%

Age Mix by Office

Insurance Mix by Office

Net Production by Insurance Cash · PPO · Medicaid

Net production (gross + debit adj − credit adj − write-offs) attributed to each patient's payer type, using the same classification as Patient Mix. The three buckets add up to the Net Prod column in Office Breakdown.

Office Cash PPO Medicaid Total Net
Arcade Dental $139 5% $0 0% $2,739 95% $2,878
Carnival Dental $156 4% $0 0% $3,450 96% $3,606
Carousel Dental $0 0% $407 7% $5,299 93% $5,706
Globo Dental $0 0% $0 100% $0 0% $0
Laguna Dental $141 3% $520 12% $3,784 85% $4,444
Marina Dental $426 12% $212 6% $2,980 82% $3,617
NLD Dental $2,225 17% $0 0% $11,121 83% $13,346
TOTAL $3,087 9% $1,138 3% $29,373 87% $33,598

Net Production by Insurance

Payer Share of Net Production

Phone Metrics (Kasper)

Office Total Calls Incoming Outgoing Answered Missed Abandoned Answer Rate
Arcade Dental 191 29 159 20 9 0 69.0%
Carnival Dental 171 37 131 22 15 2 59.5%
Carousel Dental 148 36 111 30 6 0 83.3%
Globo Dental 114 49 65 42 7 1 85.7%
Laguna Dental 150 28 122 23 5 0 82.1%
Marina Dental 213 73 134 65 8 0 89.0%
NLD Dental 59 19 40 16 3 0 84.2%
TOTAL 1046 271 762 218 53 3 80.4%

Orthodontics (Cloud9) as of Oct 12

Office Next Ortho Day Exams That Day Starts (MTD)
Arcade Dental Fri, Oct 16 20 0
Carnival Dental Wed, Oct 14 17 3
Carousel Dental Tue, Oct 13 0 2
Globo Dental Thu, Oct 15 17 4
Laguna Dental Fri, Oct 16 14 2
Marina Dental Mon, Oct 12 11 10
NLD Dental Tue, Oct 13 8 20

Data Health

OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.

Verified Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Oct 12, 07:30 AM CT — 7 offices checked, 0 with issues.

Office OD Data Through Status OpenDental Prod Kasper Prod Variance
Arcade Dental Oct 10 Current $30,034 $29,991 +0%
Carnival Dental Oct 09 Current $32,815 $31,604 +4%
Carousel Dental Oct 10 Current $19,822 $19,468 +2%
Globo Dental Oct 09 Current $25,798 $24,969 +3%
Laguna Dental Oct 10 Current $23,095 $21,627 +7%
Marina Dental Oct 09 Current $11,910 $12,707 -6%
NLD Dental Oct 08 (2 biz days behind) Lagging $20,836 $20,396 +2%

New Patients by Office

Production by Office

Show Rate by Office

Answering Rate by Office

Data Sources

OpenDental
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Kasper
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QuickBooks
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ADP
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