Daily Overview

Thursday, October 01, 2026
to
New Patients
17
across all locations
Patients Seen
87
patients seen
Gross Production
$31,308
before adjustments
Net Production
$30,192
after adj & writeoffs
Collections
$13,025
41.6% of production
Show Rate
59%
75/128 showed
Answer Rate
72%
853 total calls

Office Breakdown

Office Patients Gross Prod Kasper Prod Net Prod Collections Kasper Coll QBO Rev (mo) Show Rate Tx Accept No Shows
Arcade Dental 21 (2 new) $10,169 $9,509 $9,509 $2,397 24% $2,397 $26,369 67% 88% 8
Carnival Dental 0 (0 new) $0 — $0 $415 0% — $24,063 0% 0% 0
Carousel Dental 15 (0 new) $5,739 $5,651 $5,651 $625 11% $606 $25,651 92% 97% 1
Globo Dental 12 (9 new) $1,740 $1,740 $1,740 $4,149 238% $4,149 — 52% 13% 10
Laguna Dental 20 (3 new) $4,829 $4,829 $4,829 $2,366 49% $2,366 — 86% 61% 3
Marina Dental 7 (1 new) $1,976 $1,608 $1,608 $1,684 85% $1,684 $37,906 27% 6% 19
NLD Dental 12 (2 new) $6,855 $6,855 $6,855 $1,388 20% $1,388 $19,896 48% 83% 12
TOTAL 87 $31,308 $30,192 $30,192 $13,025 $12,591 $133,885 59% 53

Patient Mix age & insurance

Breakdown of patients seen by age (18+ vs under 18) and by insurance type. Insurance comes from each patient's active primary coverage: Medicaid includes Medicaid, CHIP and STAR managed-care plans (DentaQuest, MCNA, UHC/Molina/Superior, TMHP); any other active dental insurance counts as PPO; no active coverage = Cash. Patients missing a birthdate are left out of the age split.

Office 18+ (Adults) Under 18 (Kids) New Pts 18+ New Pts <18 Cash PPO Medicaid
Arcade Dental 2 10% 19 90% 2 0 2 10% 1 5% 18 86%
Carnival Dental 0 0 0 0 0 0 0
Carousel Dental 0 0% 15 100% 0 0 1 7% 0 0% 14 93%
Globo Dental 5 42% 7 58% 4 5 3 25% 3 25% 6 50%
Laguna Dental 1 5% 19 95% 0 3 2 10% 2 10% 16 80%
Marina Dental 2 29% 5 71% 1 0 1 14% 0 0% 6 86%
NLD Dental 3 25% 9 75% 1 1 0 0% 0 0% 12 100%
TOTAL 13 15% 74 85% 8 9 9 10% 6 7% 72 83%

Age Mix by Office

Insurance Mix by Office

Net Production by Insurance Cash · PPO · Medicaid

Net production (gross + debit adj − credit adj − write-offs) attributed to each patient's payer type, using the same classification as Patient Mix. The three buckets add up to the Net Prod column in Office Breakdown.

Office Cash PPO Medicaid Total Net
Arcade Dental $690 7% $153 2% $8,666 91% $9,509
Carnival Dental $0 $0 $0 $0
Carousel Dental $179 3% $0 0% $5,472 97% $5,651
Globo Dental $127 7% $523 30% $1,090 63% $1,740
Laguna Dental $124 3% $423 9% $4,282 89% $4,829
Marina Dental $-190 -12% $0 0% $1,797 112% $1,608
NLD Dental $0 0% $0 0% $6,855 100% $6,855
TOTAL $930 3% $1,098 4% $28,164 93% $30,192

Net Production by Insurance

Payer Share of Net Production

Phone Metrics (Kasper)

Office Total Calls Incoming Outgoing Answered Missed Abandoned Answer Rate
Arcade Dental 69 17 50 17 0 0 100.0%
Carnival Dental 54 35 8 12 23 0 34.3%
Carousel Dental 132 31 97 21 10 2 67.7%
Globo Dental 254 63 191 50 13 4 79.4%
Laguna Dental 148 46 100 35 11 2 76.1%
Marina Dental 155 48 104 40 8 0 83.3%
NLD Dental 41 17 18 10 7 2 58.8%
TOTAL 853 257 568 185 72 10 72.0%

Orthodontics (Cloud9) as of Oct 12

Office Next Ortho Day Exams That Day Starts (MTD)
Arcade Dental Fri, Oct 16 20 0
Carnival Dental Wed, Oct 14 17 3
Carousel Dental Tue, Oct 13 0 2
Globo Dental Thu, Oct 15 17 4
Laguna Dental Fri, Oct 16 14 2
Marina Dental Mon, Oct 12 11 10
NLD Dental Tue, Oct 13 8 20

Data Health

OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.

Verified Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Oct 12, 07:30 AM CT — 7 offices checked, 0 with issues.

Office OD Data Through Status OpenDental Prod Kasper Prod Variance
Arcade Dental Oct 10 Current $30,034 $29,991 +0%
Carnival Dental Oct 09 Current $32,815 $31,604 +4%
Carousel Dental Oct 10 Current $19,822 $19,468 +2%
Globo Dental Oct 09 Current $25,798 $24,969 +3%
Laguna Dental Oct 10 Current $23,095 $21,627 +7%
Marina Dental Oct 09 Current $11,910 $12,707 -6%
NLD Dental Oct 08 (2 biz days behind) Lagging $20,836 $20,396 +2%

New Patients by Office

Production by Office

Show Rate by Office

Answering Rate by Office

Data Sources

OpenDental
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Kasper
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QuickBooks
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ADP
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