Daily Overview

Tuesday, October 06, 2026
to
New Patients
23
across all locations
Patients Seen
74
patients seen
Gross Production
$31,402
before adjustments
Net Production
$30,528
after adj & writeoffs
Collections
$2,924
9.3% of production
Show Rate
58%
72/123 showed
Answer Rate
86%
1129 total calls

Office Breakdown

Office Patients Gross Prod Kasper Prod Net Prod Collections Kasper Coll QBO Rev (mo) Show Rate Tx Accept No Shows
Arcade Dental 8 (6 new) $3,831 $3,831 $3,831 $0 0% — $26,369 42% 64% 11
Carnival Dental 17 (7 new) $9,735 $9,735 $9,735 $414 4% $103 $24,063 57% 78% 13
Carousel Dental 0 (0 new) $0 — $0 $0 0% — $25,651 0% 0% 0
Globo Dental 13 (2 new) $3,001 $3,001 $3,001 $390 13% $390 — 55% 58% 9
Laguna Dental 17 (4 new) $6,488 $5,614 $5,614 $1,620 25% $1,620 — 85% 87% 3
Marina Dental 13 (4 new) $4,821 $4,821 $4,821 $500 10% $500 $37,906 58% 42% 10
NLD Dental 6 (0 new) $3,526 $3,526 $3,526 $0 0% — $19,896 50% 60% 5
TOTAL 74 $31,402 $30,528 $30,528 $2,924 $2,614 $133,885 58% 51

Patient Mix age & insurance

Breakdown of patients seen by age (18+ vs under 18) and by insurance type. Insurance comes from each patient's active primary coverage: Medicaid includes Medicaid, CHIP and STAR managed-care plans (DentaQuest, MCNA, UHC/Molina/Superior, TMHP); any other active dental insurance counts as PPO; no active coverage = Cash. Patients missing a birthdate are left out of the age split.

Office 18+ (Adults) Under 18 (Kids) New Pts 18+ New Pts <18 Cash PPO Medicaid
Arcade Dental 1 12% 7 88% 1 5 0 0% 0 0% 8 100%
Carnival Dental 1 6% 16 94% 0 7 0 0% 1 6% 16 94%
Carousel Dental 0 0 0 0 0 0 0
Globo Dental 1 8% 12 92% 0 2 2 15% 1 8% 10 77%
Laguna Dental 2 12% 15 88% 1 3 2 12% 1 6% 14 82%
Marina Dental 4 31% 9 69% 1 3 3 23% 1 8% 9 69%
NLD Dental 0 0% 6 100% 0 0 0 0% 0 0% 6 100%
TOTAL 9 12% 65 88% 3 20 7 9% 4 5% 63 85%

Age Mix by Office

Insurance Mix by Office

Net Production by Insurance Cash · PPO · Medicaid

Net production (gross + debit adj − credit adj − write-offs) attributed to each patient's payer type, using the same classification as Patient Mix. The three buckets add up to the Net Prod column in Office Breakdown.

Office Cash PPO Medicaid Total Net
Arcade Dental $0 0% $0 0% $3,831 100% $3,831
Carnival Dental $0 0% $584 6% $9,151 94% $9,735
Carousel Dental $0 $0 $0 $0
Globo Dental $168 6% $252 8% $2,581 86% $3,001
Laguna Dental $1,037 18% $729 13% $3,849 69% $5,614
Marina Dental $500 10% $118 2% $4,203 87% $4,821
NLD Dental $0 0% $0 0% $3,526 100% $3,526
TOTAL $1,705 6% $1,683 6% $27,141 89% $30,528

Net Production by Insurance

Payer Share of Net Production

Phone Metrics (Kasper)

Office Total Calls Incoming Outgoing Answered Missed Abandoned Answer Rate
Arcade Dental 159 27 131 20 7 0 74.1%
Carnival Dental 144 42 101 38 4 0 90.5%
Carousel Dental 92 38 48 29 9 4 76.3%
Globo Dental 307 68 238 64 4 0 94.1%
Laguna Dental 199 62 132 49 13 0 79.0%
Marina Dental 179 69 106 64 5 0 92.8%
NLD Dental 49 17 32 14 3 1 82.4%
TOTAL 1129 323 788 278 45 5 86.1%

Orthodontics (Cloud9) as of Oct 11

Office Next Ortho Day Exams That Day Starts (MTD)
Arcade Dental Fri, Oct 16 20 0
Carnival Dental Wed, Oct 14 17 3
Carousel Dental Tue, Oct 13 0 2
Globo Dental Thu, Oct 15 17 4
Laguna Dental Fri, Oct 16 14 2
Marina Dental Mon, Oct 12 11 10
NLD Dental Tue, Oct 13 8 20

Data Health

OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.

Verified Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Oct 11, 07:30 PM CT — 7 offices checked, 0 with issues.

Office OD Data Through Status OpenDental Prod Kasper Prod Variance
Arcade Dental Oct 10 Current $30,034 $29,991 +0%
Carnival Dental Oct 09 Current $32,815 $31,604 +4%
Carousel Dental Oct 10 Current $19,822 $19,468 +2%
Globo Dental Oct 09 Current $25,798 $24,969 +3%
Laguna Dental Oct 10 Current $23,095 $21,627 +7%
Marina Dental Oct 09 Current $11,910 $12,707 -6%
NLD Dental Oct 08 (2 biz days behind) Lagging $20,836 $20,396 +2%

New Patients by Office

Production by Office

Show Rate by Office

Answering Rate by Office

Data Sources

OpenDental
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Kasper
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QuickBooks
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ADP
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