Daily Overview

Thursday, July 30, 2026
to
New Patients
18
across all locations
Patients Seen
97
patients seen
Gross Production
$32,690
before adjustments
Net Production
$30,518
after adj & writeoffs
Collections
$5,338
16.3% of production
Show Rate
59%
98/165 showed
Answer Rate
83%
859 total calls

Office Breakdown

Office Patients Gross Prod Kasper Prod Net Prod Collections Kasper Coll QBO Rev (mo) Show Rate Tx Accept No Shows
Arcade Dental 12 (4 new) $6,361 $5,893 $5,893 $249 4% $249 $79,138 41% 46% 17
Carnival Dental 17 (5 new) $4,820 $4,820 $4,820 $0 0% — $65,790 61% 59% 11
Carousel Dental 0 (0 new) $0 — $0 $141 0% $141 $85,439 0% 0% 8
Globo Dental 19 (1 new) $5,154 $4,952 $4,850 $1,612 31% $1,612 — 59% 38% 13
Laguna Dental 23 (2 new) $5,576 $4,520 $4,520 $605 11% $605 — 100% 43% 0
Marina Dental 11 (3 new) $5,309 $4,966 $4,966 $2,077 39% $2,077 $50,756 57% 76% 9
NLD Dental 15 (3 new) $5,469 $5,469 $5,469 $654 12% $654 $62,567 62% 69% 9
TOTAL 97 $32,690 $30,620 $30,518 $5,338 $5,338 $343,690 59% 67

Patient Mix age & insurance

Breakdown of patients seen by age (18+ vs under 18) and by insurance type. Insurance comes from each patient's active primary coverage: Medicaid includes Medicaid, CHIP and STAR managed-care plans (DentaQuest, MCNA, UHC/Molina/Superior, TMHP); any other active dental insurance counts as PPO; no active coverage = Cash. Patients missing a birthdate are left out of the age split.

Office 18+ (Adults) Under 18 (Kids) New Pts 18+ New Pts <18 Cash PPO Medicaid
Arcade Dental 1 8% 11 92% 1 3 2 17% 0 0% 10 83%
Carnival Dental 1 6% 16 94% 1 4 0 0% 2 12% 15 88%
Carousel Dental 0 0 0 0 0 0 0
Globo Dental 4 21% 15 79% 1 0 1 5% 6 32% 12 63%
Laguna Dental 2 9% 21 91% 0 2 6 26% 0 0% 17 74%
Marina Dental 2 18% 9 82% 1 2 2 18% 1 9% 8 73%
NLD Dental 1 7% 14 93% 1 2 0 0% 1 7% 14 93%
TOTAL 11 11% 86 89% 5 13 11 11% 10 10% 76 78%

Age Mix by Office

Insurance Mix by Office

Net Production by Insurance Cash · PPO · Medicaid

Net production (gross + debit adj − credit adj − write-offs) attributed to each patient's payer type, using the same classification as Patient Mix. The three buckets add up to the Net Prod column in Office Breakdown.

Office Cash PPO Medicaid Total Net
Arcade Dental $81 1% $0 0% $5,812 99% $5,893
Carnival Dental $0 0% $379 8% $4,442 92% $4,820
Carousel Dental $0 $0 $0 $0
Globo Dental $570 12% $1,461 30% $2,819 58% $4,850
Laguna Dental $648 14% $0 0% $3,872 86% $4,520
Marina Dental $1,684 34% $633 13% $2,648 53% $4,966
NLD Dental $0 0% $122 2% $5,347 98% $5,469
TOTAL $2,983 10% $2,595 9% $24,939 82% $30,518

Net Production by Insurance

Payer Share of Net Production

Phone Metrics (Kasper)

Office Total Calls Incoming Outgoing Answered Missed Abandoned Answer Rate
Arcade Dental 121 35 85 21 14 1 60.0%
Carnival Dental 121 31 89 25 6 4 80.6%
Carousel Dental 131 53 78 44 9 4 83.0%
Globo Dental 145 32 113 28 4 1 87.5%
Laguna Dental 176 43 131 38 5 2 88.4%
Marina Dental 60 36 24 33 3 0 91.7%
NLD Dental 105 24 81 23 1 0 95.8%
TOTAL 859 254 601 212 42 12 83.5%

Orthodontics (Cloud9) as of Oct 15

Office Next Ortho Day Exams That Day Starts (MTD)
Arcade Dental Fri, Oct 16 39 1
Carnival Dental Wed, Oct 28 12 12
Carousel Dental Mon, Oct 19 15 2
Globo Dental Thu, Oct 15 18 9
Laguna Dental Fri, Oct 16 17 2
Marina Dental Tue, Oct 20 15 17
NLD Dental Thu, Oct 22 17 24

Data Health

OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.

Verified Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Oct 15, 07:30 AM CT — 7 offices checked, 0 with issues.

Office OD Data Through Status OpenDental Prod Kasper Prod Variance
Arcade Dental Oct 15 Current $27,565 $27,559 +0%
Carnival Dental Oct 15 Current $10,873 $10,873 -0%
Carousel Dental Oct 15 Current $34,401 $33,667 +2%
Globo Dental Oct 14 (2 biz days behind) Lagging $25,373 $23,728 +7%
Laguna Dental Oct 15 Current $23,903 $23,103 +4%
Marina Dental Oct 15 Current $14,463 $14,463 -0%
NLD Dental Oct 15 Current $14,895 $10,834 +38%

New Patients by Office

Production by Office

Show Rate by Office

Answering Rate by Office

Data Sources

OpenDental
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Kasper
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QuickBooks
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ADP
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