Daily Overview

Tuesday, August 25, 2026
to
New Patients
14
across all locations
Patients Seen
52
patients seen
Gross Production
$21,468
before adjustments
Net Production
$19,557
after adj & writeoffs
Collections
$4,495
20.9% of production
Show Rate
50%
57/113 showed
Answer Rate
82%
944 total calls

Office Breakdown

Office Patients Gross Prod Kasper Prod Net Prod Collections Kasper Coll QBO Rev (mo) Show Rate Tx Accept No Shows
Arcade Dental 6 (0 new) $2,494 $2,094 $2,094 $690 28% $690 $95,874 50% 94% 6
Carnival Dental 6 (3 new) $2,984 $2,283 $2,283 $223 8% $223 $70,675 33% 83% 12
Carousel Dental 6 (2 new) $1,876 $1,327 $1,327 $1,263 67% $1,263 $112,925 38% 37% 10
Globo Dental 18 (7 new) $4,115 $4,025 $4,025 $1,330 32% $1,330 — 67% 13% 10
Laguna Dental 11 (0 new) $8,305 $8,305 $8,134 $898 11% $898 — 71% 71% 5
Marina Dental 0 (0 new) $0 — $0 $0 0% — $49,521 0% 0% 7
NLD Dental 5 (2 new) $1,694 $1,694 $1,694 $90 5% $90 $74,331 54% 46% 6
TOTAL 52 $21,468 $19,728 $19,557 $4,495 $4,495 $403,326 50% 56

Patient Mix age & insurance

Breakdown of patients seen by age (18+ vs under 18) and by insurance type. Insurance comes from each patient's active primary coverage: Medicaid includes Medicaid, CHIP and STAR managed-care plans (DentaQuest, MCNA, UHC/Molina/Superior, TMHP); any other active dental insurance counts as PPO; no active coverage = Cash. Patients missing a birthdate are left out of the age split.

Office 18+ (Adults) Under 18 (Kids) New Pts 18+ New Pts <18 Cash PPO Medicaid
Arcade Dental 4 67% 2 33% 0 0 1 17% 2 33% 3 50%
Carnival Dental 1 17% 5 83% 1 2 1 17% 1 17% 4 67%
Carousel Dental 3 50% 3 50% 1 1 2 33% 1 17% 3 50%
Globo Dental 7 39% 11 61% 6 1 4 22% 5 28% 9 50%
Laguna Dental 0 0% 11 100% 0 0 0 0% 0 0% 11 100%
Marina Dental 0 0 0 0 0 0 0
NLD Dental 1 20% 4 80% 1 1 1 20% 0 0% 4 80%
TOTAL 16 31% 36 69% 9 5 9 17% 9 17% 34 65%

Age Mix by Office

Insurance Mix by Office

Net Production by Insurance Cash · PPO · Medicaid

Net production (gross + debit adj − credit adj − write-offs) attributed to each patient's payer type, using the same classification as Patient Mix. The three buckets add up to the Net Prod column in Office Breakdown.

Office Cash PPO Medicaid Total Net
Arcade Dental $504 24% $439 21% $1,151 55% $2,094
Carnival Dental $0 0% $70 3% $2,213 97% $2,283
Carousel Dental $420 32% $445 34% $463 35% $1,327
Globo Dental $506 13% $1,069 27% $2,450 61% $4,025
Laguna Dental $0 0% $0 0% $8,134 100% $8,134
Marina Dental $0 $0 $0 $0
NLD Dental $90 5% $0 0% $1,604 95% $1,694
TOTAL $1,520 8% $2,023 10% $16,014 82% $19,557

Net Production by Insurance

Payer Share of Net Production

Phone Metrics (Kasper)

Office Total Calls Incoming Outgoing Answered Missed Abandoned Answer Rate
Arcade Dental 124 27 94 24 3 0 88.9%
Carnival Dental 200 50 150 44 6 0 88.0%
Carousel Dental 185 46 133 31 15 0 67.4%
Globo Dental 183 38 141 33 5 0 86.8%
Laguna Dental 120 50 61 33 17 0 66.0%
Marina Dental 91 78 11 71 7 0 91.0%
NLD Dental 41 12 29 11 1 0 91.7%
TOTAL 944 301 619 247 54 0 82.1%

Orthodontics (Cloud9) as of Oct 14

Office Next Ortho Day Exams That Day Starts (MTD)
Arcade Dental Fri, Oct 16 19 1
Carnival Dental Wed, Oct 14 14 10
Carousel Dental Mon, Oct 19 14 2
Globo Dental Thu, Oct 15 19 4
Laguna Dental Fri, Oct 16 17 2
Marina Dental Tue, Oct 20 14 17
NLD Dental Wed, Oct 14 4 23

Data Health

OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.

Verified Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Oct 14, 07:30 AM CT — 7 offices checked, 0 with issues.

Office OD Data Through Status OpenDental Prod Kasper Prod Variance
Arcade Dental Oct 14 Current $32,643 $29,118 +12%
Carnival Dental Oct 13 (2 biz days behind) Lagging $21,850 $20,799 +5%
Carousel Dental Oct 14 Current $22,998 $22,732 +1%
Globo Dental Oct 14 Current $34,533 $26,116 +32%
Laguna Dental Oct 14 Current $27,459 $21,826 +26%
Marina Dental Oct 14 Current $9,791 $9,791 -0%
NLD Dental Oct 14 Current $14,135 $12,812 +10%

New Patients by Office

Production by Office

Show Rate by Office

Answering Rate by Office

Data Sources

OpenDental
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Kasper
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QuickBooks
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ADP
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