Daily Overview

Wednesday, September 02, 2026
to
New Patients
26
across all locations
Patients Seen
68
patients seen
Gross Production
$24,417
before adjustments
Net Production
$23,792
after adj & writeoffs
Collections
$16,476
67.5% of production
Show Rate
77%
65/84 showed
Answer Rate
72%
796 total calls

Office Breakdown

Office Patients Gross Prod Kasper Prod Net Prod Collections Kasper Coll QBO Rev (mo) Show Rate Tx Accept No Shows
Arcade Dental 12 (4 new) $3,155 $3,154 $3,155 $1,245 39% $1,245 $110,051 100% 84% 0
Carnival Dental 0 (0 new) $0 — $0 $140 0% — $77,017 0% 0% 4
Carousel Dental 0 (0 new) $0 — $0 $766 0% $298 $79,014 0% 0% 0
Globo Dental 18 (7 new) $6,036 $6,036 $6,036 $6,542 108% $3,685 — 75% 35% 5
Laguna Dental 0 (0 new) $0 — $0 $3,601 0% $3,601 — 0% 0% 0
Marina Dental 17 (8 new) $5,961 $5,519 $5,386 $3,492 59% $3,492 $105,303 69% 26% 8
NLD Dental 21 (7 new) $9,265 $9,226 $9,215 $690 7% $690 $88,914 91% 61% 2
TOTAL 68 $24,417 $23,935 $23,792 $16,476 $13,010 $460,299 77% 19

Patient Mix age & insurance

Breakdown of patients seen by age (18+ vs under 18) and by insurance type. Insurance comes from each patient's active primary coverage: Medicaid includes Medicaid, CHIP and STAR managed-care plans (DentaQuest, MCNA, UHC/Molina/Superior, TMHP); any other active dental insurance counts as PPO; no active coverage = Cash. Patients missing a birthdate are left out of the age split.

Office 18+ (Adults) Under 18 (Kids) New Pts 18+ New Pts <18 Cash PPO Medicaid
Arcade Dental 0 0% 12 100% 0 4 0 0% 0 0% 12 100%
Carnival Dental 0 0 0 0 0 0 0
Carousel Dental 0 0 0 0 0 0 0
Globo Dental 7 39% 11 61% 1 6 5 28% 2 11% 11 61%
Laguna Dental 0 0 0 0 0 0 0
Marina Dental 3 18% 14 82% 1 7 3 18% 2 12% 12 71%
NLD Dental 2 10% 19 90% 0 7 0 0% 2 10% 19 90%
TOTAL 12 18% 56 82% 2 24 8 12% 6 9% 54 79%

Age Mix by Office

Insurance Mix by Office

Net Production by Insurance Cash · PPO · Medicaid

Net production (gross + debit adj − credit adj − write-offs) attributed to each patient's payer type, using the same classification as Patient Mix. The three buckets add up to the Net Prod column in Office Breakdown.

Office Cash PPO Medicaid Total Net
Arcade Dental $0 0% $0 0% $3,155 100% $3,155
Carnival Dental $0 $0 $0 $0
Carousel Dental $0 $0 $0 $0
Globo Dental $547 9% $359 6% $5,130 85% $6,036
Laguna Dental $0 $0 $0 $0
Marina Dental $-76 -1% $352 7% $5,110 95% $5,386
NLD Dental $0 0% $939 10% $8,275 90% $9,215
TOTAL $472 2% $1,650 7% $21,670 91% $23,792

Net Production by Insurance

Payer Share of Net Production

Phone Metrics (Kasper)

Office Total Calls Incoming Outgoing Answered Missed Abandoned Answer Rate
Arcade Dental 145 13 131 9 4 1 69.2%
Carnival Dental 43 14 13 3 11 0 21.4%
Carousel Dental 66 31 21 10 21 0 32.3%
Globo Dental 153 50 102 39 11 1 78.0%
Laguna Dental 147 48 98 44 4 0 91.7%
Marina Dental 158 47 108 37 10 0 78.7%
NLD Dental 84 22 62 21 1 0 95.5%
TOTAL 796 225 535 163 62 2 72.4%

Orthodontics (Cloud9) as of Oct 14

Office Next Ortho Day Exams That Day Starts (MTD)
Arcade Dental Fri, Oct 16 19 1
Carnival Dental Wed, Oct 14 20 3
Carousel Dental Mon, Oct 19 14 2
Globo Dental Thu, Oct 15 20 4
Laguna Dental Fri, Oct 16 15 2
Marina Dental Tue, Oct 20 13 17
NLD Dental Wed, Oct 14 5 22

Data Health

OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.

Verified Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Oct 14, 07:30 AM CT — 7 offices checked, 0 with issues.

Office OD Data Through Status OpenDental Prod Kasper Prod Variance
Arcade Dental Oct 13 Current $33,607 $33,513 +0%
Carnival Dental Oct 13 Current $26,331 $25,119 +5%
Carousel Dental Oct 14 Current $27,779 $27,452 +1%
Globo Dental Oct 14 Current $31,930 $31,090 +3%
Laguna Dental Oct 13 Current $21,905 $21,139 +4%
Marina Dental Oct 14 Current $14,771 $14,552 +2%
NLD Dental Oct 13 Current $20,007 $19,536 +2%

New Patients by Office

Production by Office

Show Rate by Office

Answering Rate by Office

Data Sources

OpenDental
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Kasper
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QuickBooks
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ADP
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