Daily Overview

Wednesday, September 09, 2026
to
New Patients
14
across all locations
Patients Seen
69
patients seen
Gross Production
$24,676
before adjustments
Net Production
$24,539
after adj & writeoffs
Collections
$31,409
127.3% of production
Show Rate
58%
71/123 showed
Answer Rate
79%
1265 total calls

Office Breakdown

Office Patients Gross Prod Kasper Prod Net Prod Collections Kasper Coll QBO Rev (mo) Show Rate Tx Accept No Shows
Arcade Dental 18 (1 new) $8,466 $8,466 $8,466 $2,119 25% $1,966 $110,051 67% 100% 9
Carnival Dental 0 (0 new) $0 — $0 $3,457 0% — $77,017 0% 0% 0
Carousel Dental 11 (1 new) $4,013 — $4,013 $5,449 136% $5,449 $79,014 65% 54% 6
Globo Dental 17 (7 new) $3,769 $3,769 $3,769 $6,423 170% $4,354 — 77% 56% 5
Laguna Dental 12 (1 new) $3,899 $3,790 $3,762 $1,434 37% $1,434 — 61% 49% 7
Marina Dental 7 (0 new) $2,880 $3,028 $2,880 $8,618 299% $8,618 $105,303 38% 45% 13
NLD Dental 4 (4 new) $1,649 $1,649 $1,649 $3,909 237% $1,832 $88,914 33% 100% 12
TOTAL 69 $24,676 $20,701 $24,539 $31,409 $23,653 $460,299 58% 52

Patient Mix age & insurance

Breakdown of patients seen by age (18+ vs under 18) and by insurance type. Insurance comes from each patient's active primary coverage: Medicaid includes Medicaid, CHIP and STAR managed-care plans (DentaQuest, MCNA, UHC/Molina/Superior, TMHP); any other active dental insurance counts as PPO; no active coverage = Cash. Patients missing a birthdate are left out of the age split.

Office 18+ (Adults) Under 18 (Kids) New Pts 18+ New Pts <18 Cash PPO Medicaid
Arcade Dental 0 0% 18 100% 0 1 0 0% 0 0% 18 100%
Carnival Dental 0 0 0 0 0 0 0
Carousel Dental 0 0% 11 100% 0 1 2 18% 0 0% 9 82%
Globo Dental 6 35% 11 65% 5 2 4 24% 4 24% 9 53%
Laguna Dental 5 42% 7 58% 1 0 1 8% 6 50% 5 42%
Marina Dental 2 29% 5 71% 0 0 2 29% 1 14% 4 57%
NLD Dental 0 0% 4 100% 0 4 0 0% 0 0% 4 100%
TOTAL 13 19% 56 81% 6 8 9 13% 11 16% 49 71%

Age Mix by Office

Insurance Mix by Office

Net Production by Insurance Cash · PPO · Medicaid

Net production (gross + debit adj − credit adj − write-offs) attributed to each patient's payer type, using the same classification as Patient Mix. The three buckets add up to the Net Prod column in Office Breakdown.

Office Cash PPO Medicaid Total Net
Arcade Dental $0 0% $0 0% $8,466 100% $8,466
Carnival Dental $0 $0 $0 $0
Carousel Dental $884 22% $0 0% $3,129 78% $4,013
Globo Dental $243 6% $1,448 38% $2,078 55% $3,769
Laguna Dental $210 6% $2,169 58% $1,383 37% $3,762
Marina Dental $495 17% $635 22% $1,750 61% $2,880
NLD Dental $0 0% $0 0% $1,649 100% $1,649
TOTAL $1,832 7% $4,252 17% $18,455 75% $24,539

Net Production by Insurance

Payer Share of Net Production

Phone Metrics (Kasper)

Office Total Calls Incoming Outgoing Answered Missed Abandoned Answer Rate
Arcade Dental 152 25 127 19 6 1 76.0%
Carnival Dental 83 38 43 36 2 0 94.7%
Carousel Dental 215 80 129 52 28 11 65.0%
Globo Dental 284 70 212 56 14 0 80.0%
Laguna Dental 207 52 148 43 9 0 82.7%
Marina Dental 166 70 84 51 19 0 72.9%
NLD Dental 158 33 125 32 1 1 97.0%
TOTAL 1265 368 868 289 79 13 78.5%

Orthodontics (Cloud9) as of Oct 14

Office Next Ortho Day Exams That Day Starts (MTD)
Arcade Dental Fri, Oct 16 19 1
Carnival Dental Wed, Oct 14 20 3
Carousel Dental Mon, Oct 19 14 2
Globo Dental Thu, Oct 15 20 4
Laguna Dental Fri, Oct 16 15 2
Marina Dental Tue, Oct 20 13 17
NLD Dental Wed, Oct 14 5 22

Data Health

OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.

Verified Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Oct 13, 07:30 PM CT — 7 offices checked, 0 with issues.

Office OD Data Through Status OpenDental Prod Kasper Prod Variance
Arcade Dental Oct 13 Current $33,555 $33,513 +0%
Carnival Dental Oct 13 Current $26,331 $25,119 +5%
Carousel Dental Oct 13 Current $27,806 $27,452 +1%
Globo Dental Oct 13 Current $31,930 $31,090 +3%
Laguna Dental Oct 13 Current $21,905 $21,139 +4%
Marina Dental Oct 13 Current $14,771 $14,552 +2%
NLD Dental Oct 13 Current $19,976 $19,536 +2%

New Patients by Office

Production by Office

Show Rate by Office

Answering Rate by Office

Data Sources

OpenDental
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Kasper
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QuickBooks
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ADP
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