Daily Overview

Wednesday, September 16, 2026
to
New Patients
28
across all locations
Patients Seen
93
patients seen
Gross Production
$31,412
before adjustments
Net Production
$29,920
after adj & writeoffs
Collections
$7,062
22.5% of production
Show Rate
60%
92/152 showed
Answer Rate
83%
1080 total calls

Office Breakdown

Office Patients Gross Prod Kasper Prod Net Prod Collections Kasper Coll QBO Rev (mo) Show Rate Tx Accept No Shows
Arcade Dental 10 (1 new) $5,720 $5,412 $5,412 $719 13% $719 $110,051 50% 49% 10
Carnival Dental 12 (5 new) $5,209 $5,209 $5,209 $49 1% $49 $77,017 54% 48% 10
Carousel Dental 21 (8 new) $6,131 $6,131 $6,131 $328 5% $271 $79,014 65% 23% 12
Globo Dental 0 (0 new) $0 — $0 $413 0% — — 0% 0% 5
Laguna Dental 24 (2 new) $6,264 $6,238 $6,159 $207 3% $207 — 74% 83% 8
Marina Dental 11 (4 new) $4,317 $3,288 $3,302 $2,552 59% $2,552 $105,303 62% 17% 6
NLD Dental 15 (8 new) $3,773 $3,727 $3,708 $2,795 74% $2,795 $88,914 62% 35% 9
TOTAL 93 $31,412 $30,005 $29,920 $7,062 $6,592 $460,299 60% 60

Patient Mix age & insurance

Breakdown of patients seen by age (18+ vs under 18) and by insurance type. Insurance comes from each patient's active primary coverage: Medicaid includes Medicaid, CHIP and STAR managed-care plans (DentaQuest, MCNA, UHC/Molina/Superior, TMHP); any other active dental insurance counts as PPO; no active coverage = Cash. Patients missing a birthdate are left out of the age split.

Office 18+ (Adults) Under 18 (Kids) New Pts 18+ New Pts <18 Cash PPO Medicaid
Arcade Dental 3 30% 7 70% 1 0 1 10% 3 30% 6 60%
Carnival Dental 2 17% 10 83% 1 4 1 8% 0 0% 11 92%
Carousel Dental 4 19% 17 81% 3 5 1 5% 3 14% 17 81%
Globo Dental 0 0 0 0 0 0 0
Laguna Dental 5 21% 19 79% 1 1 1 4% 5 21% 18 75%
Marina Dental 5 45% 6 55% 2 2 3 27% 2 18% 6 55%
NLD Dental 4 27% 11 73% 3 5 2 13% 2 13% 11 73%
TOTAL 23 25% 70 75% 11 17 9 10% 15 16% 69 74%

Age Mix by Office

Insurance Mix by Office

Net Production by Insurance Cash · PPO · Medicaid

Net production (gross + debit adj − credit adj − write-offs) attributed to each patient's payer type, using the same classification as Patient Mix. The three buckets add up to the Net Prod column in Office Breakdown.

Office Cash PPO Medicaid Total Net
Arcade Dental $0 0% $626 12% $4,786 88% $5,412
Carnival Dental $49 1% $0 0% $5,160 99% $5,209
Carousel Dental $49 1% $622 10% $5,460 89% $6,131
Globo Dental $0 $0 $0 $0
Laguna Dental $157 3% $641 10% $5,361 87% $6,159
Marina Dental $1,379 42% $512 16% $1,410 43% $3,302
NLD Dental $157 4% $622 17% $2,929 79% $3,708
TOTAL $1,791 6% $3,023 10% $25,106 84% $29,920

Net Production by Insurance

Payer Share of Net Production

Phone Metrics (Kasper)

Office Total Calls Incoming Outgoing Answered Missed Abandoned Answer Rate
Arcade Dental 118 21 95 14 7 0 66.7%
Carnival Dental 175 32 131 21 11 0 65.6%
Carousel Dental 135 35 96 31 4 0 88.6%
Globo Dental 150 79 70 73 6 0 92.4%
Laguna Dental 190 51 136 44 7 1 86.3%
Marina Dental 194 61 131 47 14 0 77.0%
NLD Dental 118 30 87 25 5 0 83.3%
TOTAL 1080 309 746 255 54 1 82.5%

Orthodontics (Cloud9) as of Oct 13

Office Next Ortho Day Exams That Day Starts (MTD)
Arcade Dental Fri, Oct 16 18 1
Carnival Dental Wed, Oct 14 20 3
Carousel Dental Tue, Oct 13 0 2
Globo Dental Thu, Oct 15 20 4
Laguna Dental Fri, Oct 16 17 2
Marina Dental Tue, Oct 20 13 17
NLD Dental Tue, Oct 13 3 21

Data Health

OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.

Verified Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Oct 13, 07:30 PM CT — 7 offices checked, 0 with issues.

Office OD Data Through Status OpenDental Prod Kasper Prod Variance
Arcade Dental Oct 13 Current $33,555 $33,513 +0%
Carnival Dental Oct 13 Current $26,331 $25,119 +5%
Carousel Dental Oct 13 Current $27,806 $27,452 +1%
Globo Dental Oct 13 Current $31,930 $31,090 +3%
Laguna Dental Oct 13 Current $21,905 $21,139 +4%
Marina Dental Oct 13 Current $14,792 $14,552 +2%
NLD Dental Oct 13 Current $19,976 $19,536 +2%

New Patients by Office

Production by Office

Show Rate by Office

Answering Rate by Office

Data Sources

OpenDental
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Kasper
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QuickBooks
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ADP
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