Daily Overview

Friday, September 18, 2026
to
New Patients
14
across all locations
Patients Seen
97
patients seen
Gross Production
$27,346
before adjustments
Net Production
$25,408
after adj & writeoffs
Collections
$20,395
74.6% of production
Show Rate
53%
89/167 showed
Answer Rate
78%
1133 total calls

Office Breakdown

Office Patients Gross Prod Kasper Prod Net Prod Collections Kasper Coll QBO Rev (mo) Show Rate Tx Accept No Shows
Arcade Dental 14 (3 new) $4,030 $3,635 $3,649 $2,127 53% $2,127 $110,051 45% 50% 16
Carnival Dental 0 (0 new) $0 — $0 $1,424 0% — $77,017 0% 0% 9
Carousel Dental 27 (1 new) $7,368 $7,288 $7,288 $194 3% $194 $79,014 53% 68% 18
Globo Dental 12 (7 new) $3,798 $3,894 $3,362 $4,762 125% $4,762 — 41% 21% 16
Laguna Dental 20 (1 new) $4,942 $4,726 $4,638 $4,478 91% $4,478 — 78% 77% 6
Marina Dental 24 (2 new) $7,208 $6,506 $6,470 $2,562 36% $2,562 $105,303 65% 62% 13
NLD Dental 0 (0 new) $0 — $0 $4,848 0% $4,546 $88,914 0% 0% 0
TOTAL 97 $27,346 $26,050 $25,408 $20,395 $18,669 $460,299 53% 78

Patient Mix age & insurance

Breakdown of patients seen by age (18+ vs under 18) and by insurance type. Insurance comes from each patient's active primary coverage: Medicaid includes Medicaid, CHIP and STAR managed-care plans (DentaQuest, MCNA, UHC/Molina/Superior, TMHP); any other active dental insurance counts as PPO; no active coverage = Cash. Patients missing a birthdate are left out of the age split.

Office 18+ (Adults) Under 18 (Kids) New Pts 18+ New Pts <18 Cash PPO Medicaid
Arcade Dental 4 29% 10 71% 2 1 2 14% 1 7% 11 79%
Carnival Dental 0 0 0 0 0 0 0
Carousel Dental 3 11% 24 89% 0 1 1 4% 2 7% 24 89%
Globo Dental 8 67% 4 33% 5 2 3 25% 4 33% 5 42%
Laguna Dental 5 25% 15 75% 0 1 2 10% 9 45% 9 45%
Marina Dental 4 17% 20 83% 0 2 3 12% 3 12% 18 75%
NLD Dental 0 0 0 0 0 0 0
TOTAL 24 25% 73 75% 7 7 11 11% 19 20% 67 69%

Age Mix by Office

Insurance Mix by Office

Net Production by Insurance Cash · PPO · Medicaid

Net production (gross + debit adj − credit adj − write-offs) attributed to each patient's payer type, using the same classification as Patient Mix. The three buckets add up to the Net Prod column in Office Breakdown.

Office Cash PPO Medicaid Total Net
Arcade Dental $391 11% $155 4% $3,103 85% $3,649
Carnival Dental $0 $0 $0 $0
Carousel Dental $141 2% $285 4% $6,862 94% $7,288
Globo Dental $710 21% $1,856 55% $797 24% $3,362
Laguna Dental $504 11% $1,316 28% $2,819 61% $4,638
Marina Dental $433 7% $1,204 19% $4,834 75% $6,470
NLD Dental $0 $0 $0 $0
TOTAL $2,179 9% $4,815 19% $18,414 72% $25,408

Net Production by Insurance

Payer Share of Net Production

Phone Metrics (Kasper)

Office Total Calls Incoming Outgoing Answered Missed Abandoned Answer Rate
Arcade Dental 155 19 135 16 3 0 84.2%
Carnival Dental 178 58 119 48 10 0 82.8%
Carousel Dental 181 43 138 33 10 0 76.7%
Globo Dental 198 39 159 37 2 0 94.9%
Laguna Dental 178 44 133 39 5 0 88.6%
Marina Dental 191 58 130 48 10 0 82.8%
NLD Dental 52 22 24 1 21 1 4.5%
TOTAL 1133 283 838 222 61 1 78.4%

Orthodontics (Cloud9) as of Oct 13

Office Next Ortho Day Exams That Day Starts (MTD)
Arcade Dental Fri, Oct 16 18 1
Carnival Dental Wed, Oct 14 20 3
Carousel Dental Tue, Oct 13 0 2
Globo Dental Thu, Oct 15 20 4
Laguna Dental Fri, Oct 16 17 2
Marina Dental Tue, Oct 20 13 17
NLD Dental Tue, Oct 13 3 21

Data Health

OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.

Verified Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Oct 13, 07:30 PM CT — 7 offices checked, 0 with issues.

Office OD Data Through Status OpenDental Prod Kasper Prod Variance
Arcade Dental Oct 13 Current $33,555 $33,513 +0%
Carnival Dental Oct 13 Current $26,331 $25,119 +5%
Carousel Dental Oct 13 Current $27,806 $27,452 +1%
Globo Dental Oct 13 Current $31,930 $31,090 +3%
Laguna Dental Oct 13 Current $21,905 $21,139 +4%
Marina Dental Oct 13 Current $14,634 $14,552 +1%
NLD Dental Oct 13 Current $19,976 $19,536 +2%

New Patients by Office

Production by Office

Show Rate by Office

Answering Rate by Office

Data Sources

OpenDental
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Kasper
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QuickBooks
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ADP
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