Daily Overview

Thursday, October 08, 2026
to
New Patients
26
across all locations
Patients Seen
94
patients seen
Gross Production
$38,337
before adjustments
Net Production
$36,904
after adj & writeoffs
Collections
$13,880
36.2% of production
Show Rate
58%
92/159 showed
Answer Rate
81%
836 total calls

Office Breakdown

Office Patients Gross Prod Kasper Prod Net Prod Collections Kasper Coll QBO Rev (mo) Show Rate Tx Accept No Shows
Arcade Dental 12 (4 new) $4,958 $4,921 $4,921 $275 6% $275 $26,369 58% 60% 8
Carnival Dental 22 (7 new) $10,977 $9,926 $9,926 $1,061 10% $1,061 $24,063 85% 76% 4
Carousel Dental 16 (5 new) $6,150 $6,150 $6,150 $149 2% $149 $25,651 79% 40% 4
Globo Dental 19 (3 new) $9,161 $9,071 $9,071 $4,638 51% $4,638 — 48% 30% 21
Laguna Dental 14 (1 new) $3,521 $3,266 $3,266 $49 1% $49 — 46% 30% 14
Marina Dental 0 (0 new) $0 — $0 $7,640 0% $7,640 $37,906 0% 0% 4
NLD Dental 11 (6 new) $3,570 $3,570 $3,570 $68 2% $68 $19,896 52% 78% 12
TOTAL 94 $38,337 $36,904 $36,904 $13,880 $13,880 $133,885 58% 67

Patient Mix age & insurance

Breakdown of patients seen by age (18+ vs under 18) and by insurance type. Insurance comes from each patient's active primary coverage: Medicaid includes Medicaid, CHIP and STAR managed-care plans (DentaQuest, MCNA, UHC/Molina/Superior, TMHP); any other active dental insurance counts as PPO; no active coverage = Cash. Patients missing a birthdate are left out of the age split.

Office 18+ (Adults) Under 18 (Kids) New Pts 18+ New Pts <18 Cash PPO Medicaid
Arcade Dental 2 17% 10 83% 2 2 1 8% 1 8% 10 83%
Carnival Dental 1 5% 21 95% 0 7 3 14% 0 0% 19 86%
Carousel Dental 1 6% 15 94% 0 5 3 19% 0 0% 13 81%
Globo Dental 4 21% 15 79% 2 1 6 32% 1 5% 12 63%
Laguna Dental 1 7% 13 93% 1 0 1 7% 1 7% 12 86%
Marina Dental 0 0 0 0 0 0 0
NLD Dental 1 9% 10 91% 0 6 0 0% 2 18% 9 82%
TOTAL 10 11% 84 89% 5 21 14 15% 5 5% 75 80%

Age Mix by Office

Insurance Mix by Office

Net Production by Insurance Cash · PPO · Medicaid

Net production (gross + debit adj − credit adj − write-offs) attributed to each patient's payer type, using the same classification as Patient Mix. The three buckets add up to the Net Prod column in Office Breakdown.

Office Cash PPO Medicaid Total Net
Arcade Dental $139 3% $598 12% $4,184 85% $4,921
Carnival Dental $1,061 11% $0 0% $8,865 89% $9,926
Carousel Dental $147 2% $0 0% $6,003 98% $6,150
Globo Dental $887 10% $464 5% $7,720 85% $9,071
Laguna Dental $49 2% $78 2% $3,139 96% $3,266
Marina Dental $0 $0 $0 $0
NLD Dental $0 0% $933 26% $2,637 74% $3,570
TOTAL $2,283 6% $2,073 6% $32,548 88% $36,904

Net Production by Insurance

Payer Share of Net Production

Phone Metrics (Kasper)

Office Total Calls Incoming Outgoing Answered Missed Abandoned Answer Rate
Arcade Dental 118 18 98 9 9 0 50.0%
Carnival Dental 57 17 39 17 0 0 100.0%
Carousel Dental 132 20 111 15 5 4 75.0%
Globo Dental 197 41 156 38 3 1 92.7%
Laguna Dental 203 33 153 22 11 2 66.7%
Marina Dental 81 55 20 49 6 5 89.1%
NLD Dental 48 20 27 16 4 3 80.0%
TOTAL 836 204 604 166 38 15 81.4%

Orthodontics (Cloud9) as of Oct 11

Office Next Ortho Day Exams That Day Starts (MTD)
Arcade Dental Fri, Oct 16 20 0
Carnival Dental Wed, Oct 14 17 3
Carousel Dental Tue, Oct 13 0 2
Globo Dental Thu, Oct 15 17 4
Laguna Dental Fri, Oct 16 14 2
Marina Dental Mon, Oct 12 11 10
NLD Dental Tue, Oct 13 8 20

Data Health

OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.

Verified Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Oct 11, 07:30 PM CT — 7 offices checked, 0 with issues.

Office OD Data Through Status OpenDental Prod Kasper Prod Variance
Arcade Dental Oct 10 Current $30,034 $29,991 +0%
Carnival Dental Oct 09 Current $32,815 $31,604 +4%
Carousel Dental Oct 10 Current $19,822 $19,468 +2%
Globo Dental Oct 09 Current $25,798 $24,969 +3%
Laguna Dental Oct 10 Current $23,095 $21,627 +7%
Marina Dental Oct 09 Current $11,910 $12,707 -6%
NLD Dental Oct 08 (2 biz days behind) Lagging $20,836 $20,396 +2%

New Patients by Office

Production by Office

Show Rate by Office

Answering Rate by Office

Data Sources

OpenDental
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Kasper
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QuickBooks
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ADP
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