Daily Overview

Friday, October 09, 2026
to
New Patients
23
across all locations
Patients Seen
112
patients seen
Gross Production
$42,682
before adjustments
Net Production
$41,395
after adj & writeoffs
Collections
$5,644
13.2% of production
Show Rate
58%
99/172 showed
Answer Rate
76%
878 total calls

Office Breakdown

Office Patients Gross Prod Kasper Prod Net Prod Collections Kasper Coll QBO Rev (mo) Show Rate Tx Accept No Shows
Arcade Dental 16 (5 new) $9,241 $9,236 $9,236 $283 3% $283 $26,369 61% 59% 9
Carnival Dental 16 (4 new) $7,622 $7,622 $7,622 $98 1% $98 $24,063 52% 38% 13
Carousel Dental 17 (5 new) $8,890 $8,624 $8,624 $569 6% $569 $25,651 65% 73% 8
Globo Dental 25 (7 new) $8,578 $7,839 $7,839 $2,025 24% $2,025 — 59% 76% 16
Laguna Dental 25 (1 new) $6,241 $5,964 $5,964 $521 8% $521 — 66% 36% 11
Marina Dental 13 (1 new) $2,109 $2,109 $2,109 $2,148 102% $2,148 $37,906 43% 10% 16
NLD Dental 0 (0 new) $0 — $0 $0 0% — $19,896 0% 0% 0
TOTAL 112 $42,682 $41,395 $41,395 $5,644 $5,644 $133,885 58% 73

Patient Mix age & insurance

Breakdown of patients seen by age (18+ vs under 18) and by insurance type. Insurance comes from each patient's active primary coverage: Medicaid includes Medicaid, CHIP and STAR managed-care plans (DentaQuest, MCNA, UHC/Molina/Superior, TMHP); any other active dental insurance counts as PPO; no active coverage = Cash. Patients missing a birthdate are left out of the age split.

Office 18+ (Adults) Under 18 (Kids) New Pts 18+ New Pts <18 Cash PPO Medicaid
Arcade Dental 1 6% 15 94% 1 4 1 6% 3 19% 12 75%
Carnival Dental 3 19% 13 81% 2 2 1 6% 2 12% 13 81%
Carousel Dental 4 24% 13 76% 0 5 2 12% 3 18% 12 71%
Globo Dental 4 16% 21 84% 2 5 2 8% 7 28% 16 64%
Laguna Dental 4 16% 21 84% 1 0 2 8% 3 12% 20 80%
Marina Dental 2 15% 11 85% 0 1 2 15% 1 8% 10 77%
NLD Dental 0 0 0 0 0 0 0
TOTAL 18 16% 94 84% 6 17 10 9% 19 17% 83 74%

Age Mix by Office

Insurance Mix by Office

Net Production by Insurance Cash · PPO · Medicaid

Net production (gross + debit adj − credit adj − write-offs) attributed to each patient's payer type, using the same classification as Patient Mix. The three buckets add up to the Net Prod column in Office Breakdown.

Office Cash PPO Medicaid Total Net
Arcade Dental $139 2% $2,341 25% $6,756 73% $9,236
Carnival Dental $49 1% $623 8% $6,951 91% $7,622
Carousel Dental $260 3% $785 9% $7,579 88% $8,624
Globo Dental $1,831 23% $1,691 22% $4,317 55% $7,839
Laguna Dental $511 9% $676 11% $4,778 80% $5,964
Marina Dental $156 7% $200 10% $1,752 83% $2,109
NLD Dental $0 $0 $0 $0
TOTAL $2,946 7% $6,315 15% $32,133 78% $41,395

Net Production by Insurance

Payer Share of Net Production

Phone Metrics (Kasper)

Office Total Calls Incoming Outgoing Answered Missed Abandoned Answer Rate
Arcade Dental 112 25 86 18 7 1 72.0%
Carnival Dental 124 28 96 23 5 1 82.1%
Carousel Dental 147 22 124 20 2 2 90.9%
Globo Dental 137 45 92 40 5 0 88.9%
Laguna Dental 185 28 153 23 5 3 82.1%
Marina Dental 144 60 72 30 30 19 50.0%
NLD Dental 29 24 4 22 2 0 91.7%
TOTAL 878 232 627 176 56 26 75.9%

Orthodontics (Cloud9) as of Oct 11

Office Next Ortho Day Exams That Day Starts (MTD)
Arcade Dental Fri, Oct 16 20 0
Carnival Dental Wed, Oct 14 17 3
Carousel Dental Tue, Oct 13 0 2
Globo Dental Thu, Oct 15 17 4
Laguna Dental Fri, Oct 16 14 2
Marina Dental Mon, Oct 12 11 10
NLD Dental Tue, Oct 13 8 20

Data Health

OpenDental is the source of truth for production; Kasper is an independent cross-check. A large negative variance means Kasper sees production OpenDental is missing — usually a stalled upload at that office.

Verified Auto-verified twice daily (upload freshness + OD↔Kasper reconciliation). Last run Oct 11, 07:30 PM CT — 7 offices checked, 0 with issues.

Office OD Data Through Status OpenDental Prod Kasper Prod Variance
Arcade Dental Oct 10 Current $30,034 $29,991 +0%
Carnival Dental Oct 09 Current $32,815 $31,604 +4%
Carousel Dental Oct 10 Current $19,822 $19,468 +2%
Globo Dental Oct 09 Current $25,798 $24,969 +3%
Laguna Dental Oct 10 Current $23,095 $21,627 +7%
Marina Dental Oct 09 Current $11,910 $12,707 -6%
NLD Dental Oct 08 (2 biz days behind) Lagging $20,836 $20,396 +2%

New Patients by Office

Production by Office

Show Rate by Office

Answering Rate by Office

Data Sources

OpenDental
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Kasper
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QuickBooks
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ADP
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